Sales Director

We are a hybrid partner for all things future, offering a full range of consulting and agency services, built on exceptional technological competence. We make future products and services, and help our clients adapt and stay ahead in an increasingly complex and changing world. What are we like? We have global reach, a Nordic touch, a boutique approach, and an exceptional ability to scale and take on projects of any caliber. We are lateral thinkers who apply human, cultural, and technological understanding to create meaningful solutions to challenging problems. We are famous for making things happen. Our unmatched execution capability is founded on superior technological skills and a strong maker culture. We are leaders by example at the forefront of the workplace revolution, changing how the world works and sharing everything we know.

Reaktor is a global technology consultancy that designs and builds category-defining digital products and services. They are looking for a Sales Director, Industrial, to drive growth in their industrial business by acquiring new customers, developing strategy, and managing key accounts. The role includes activities such as handling new business meetings, creating proposals, building long-term client relationships, understanding client needs, and managing account budgets. The position requires proven experience in solution sales within IT consulting, especially in software and data-driven solutions, with strong project management and communication skills. The role offers opportunities to work with significant clients, participate in internal training, and enjoy a supportive community and work-life balance.

Reaktor is seeking a Sales Director, Industrial, to expand its industrial business through customer acquisition and strategic account growth.

Finland

Reaktor is a global technology consultancy that designs and builds category-defining digital products and services. They are looking for a Sales Director, Industrial, to drive growth in their industrial business by acquiring new customers, developing strategy, and managing key accounts. The role includes activities such as handling new business meetings, creating proposals, building long-term client relationships, understanding client needs, and managing account budgets. The position requires proven experience in solution sales within IT consulting, especially in software and data-driven solutions, with strong project management and communication skills. The role offers opportunities to work with significant clients, participate in internal training, and enjoy a supportive community and work-life balance.Requirements:<ul><li> Proven track record in solution sales within the IT consulting business, particularly tailored software solutions and data-driven solutions</li><li> Experience in new customer acquisition and new business development</li><li> Understanding of the B2B buying process</li><li> Results-oriented, business-driven mindset with the ability to manage multiple opportunities in parallel</li><li> Strong project management and stakeholder collaboration skills</li><li> Excellent communication skills in English</li><li> Finnish language skills are a strong plus</li><li> Experience and networks within the industrial domain are considered a plus</li></ul>Benefits:<ul><li> Opportunity to define the future and drive growth of Reaktor's industrial business</li><li> Work on internationally significant clients and cases</li><li> Impact on how you work</li><li> Supportive community and team environment</li><li> Work-life balance and support for personal life</li><li> Participation in internal training courses and community events</li><li> Access to over 300 hobby clubs supported by Reaktor</li></ul>

Reaktor

Sales Director Reaktor is seeking a Sales Director, Industrial, to expand its industrial business through customer acquisition and strategic account growth. Reaktor is a global technology consultancy that designs and builds category-defining digital products and services. They are looking for a Sales Director, Industrial, to drive growth in their industrial business by acquiring new customers, developing strategy, and managing key accounts. The role includes activities such as handling new business meetings, creating proposals, building long-term client relationships, understanding client needs, and managing account budgets. The position requires proven experience in solution sales within IT consulting, especially in software and data-driven solutions, with strong project management and communication skills. The role offers opportunities to work with significant clients, participate in internal training, and enjoy a supportive community and work-life balance. Sales Director Sales Reaktor information-technology-and-services agile artificial-intelligence cloud computer-software consulting consumer-internet consumers design digital-design digital-growth digital-services e-commerce enterprise-software enterprises information-technology internet internet-of-things lean lean-agile lean-amp-agile machine-learning mobile mobile-applications mobile-apps product-design service-design services software software-development training user-experience-design user-interface-design ux-design web-design web-development

The Sales Director will lead new business development and account management within the industrial sector, focusing on growth and strategy. The role involves engaging with clients, creating proposals, and supporting delivery teams, based in Helsinki or Tampere.

Consultant

Huge is a global experience agency that partners with leading brands to create transformative digital experiences. Founded in 1999, Huge specializes in digital marketing, user experience design, technology, and consulting services to help clients grow their businesses and engage customers effectively. The company combines creativity, data, and technology to deliver innovative solutions across multiple platforms and industries. With a strong focus on user-centric design and digital transformation, Huge serves a diverse portfolio of clients worldwide, positioning itself as a leader in the digital agency space.

Huge is looking for a Director of AI Content Strategy to drive innovation and excellence. This role will lead the development and execution of AI-powered content strategies integral to designing seamless, scalable content ecosystems that deliver measurable results for our clients. As an AI content strategy expert, this role requires a strategic thinker who is an expert in Conversational AI and Generative AI, with a proven track record in AI-driven product experiences.

As a Director, you’ll lead and drive projects that help clients future-proof their content experiences and maximize the value of their content—identifying opportunities, defining strategies, and creating actionable roadmaps to achieve their goals. You’ll define frameworks, steward content governance, craft conversational guidelines, and partner closely with cross-disciplinary teams to bring world-class digital experiences to life.

What you’ll be doing.

- Act as a subject matter expert for our internal team and a trusted advisor for day-to-day and senior clients.
- Drive content governance, audits, workflow design, and lifecycle management.
- Create and evolve information architecture, content models, taxonomy structures, and metadata systems.
- Develop strategy, including voice & tone frameworks, messaging guidelines, and systemized content patterns.
- Partner with Experience Design, Product, and Engineering teams to scale content operations and ensure quality across channels.
- Design and lead conversation strategy for chat, voice, and next-generation agentic experiences.
- Build dialogue flows, interaction scripts, guardrails, and error-handling pathways.
- Demonstrate an applied understanding of LLM behavior, prompting, context windows, hallucination risks, and model limitations.
- Develop golden queries and responses to benchmark quality and ensure safe, consistent outputs.
- Create AI content pipelines, including frameworks for governance, training data readiness, and human-in-the-loop review.
- Architect intent taxonomies, entity structures, and conversational knowledge hierarchies.
- Work directly with engineering and product teams to deploy and optimize experiences across conversational AI platforms (chatbots, voice assistants, agentic systems, etc.).
- Lead client relationships as the senior content & AI strategist across engagements.
- Identify opportunities for account growth and partner with pitch teams to shape winning proposals.

What we’d like to see.

- 12+ years in content strategy, UX writing, content design, or adjacent strategic roles, with experience in an agency, consulting, or client services environment.
- Proven experience in enterprise-scale content systems, governance, and information architecture.
- Expertise in content governance, audit, and lifecycle management; information architecture and content modeling; editorial strategy and voice/tone frameworks; taxonomy strategy; multi-channel content planning.
- Expertise in AI & Conversational Design: conversation strategy, dialogue flow mapping, understanding of LLM behavior, prompting, limitations, experience with conversational AI platforms, golden query/response development, AI content pipeline strategy, intent taxonomy.
- Demonstrated ability to lead multidisciplinary teams and manage large-scale client engagements.
- Strong communication skills, with the ability to translate complex systems into simple, compelling narratives.
- Comfort working in fast-paced environments and balancing multiple programs.

About Huge

Huge is a design and technology company creating products and experiences for ambitious brands. They leverage creative talent, proprietary platforms, and emerging technologies to design intelligent, shoppable, and unique experiences. With nearly 1,000 team members across North America, Europe, and Latin America, they have over 25 years of problem-solving expertise. They are committed to diversity, inclusion, and equal opportunity.

Salary range: $135,000 - $180,000 CAD

Huge is seeking a Director of AI Content Strategy to lead AI-powered content initiatives and drive innovation in conversational AI and generative AI.

Director, AI Content Strategy

Canada

Huge is looking for a Director of AI Content Strategy to drive innovation and excellence. This role will lead the development and execution of AI-powered content strategies integral to designing seamless, scalable content ecosystems that deliver measurable results for our clients. As an AI content strategy expert, this role requires a strategic thinker who is an expert in Conversational AI and Generative AI, with a proven track record in AI-driven product experiences.

As a Director, you’ll lead and drive projects that help clients future-proof their content experiences and maximize the value of their content—identifying opportunities, defining strategies, and creating actionable roadmaps to achieve their goals. You’ll define frameworks, steward content governance, craft conversational guidelines, and partner closely with cross-disciplinary teams to bring world-class digital experiences to life.

What you’ll be doing.

- Act as a subject matter expert for our internal team and a trusted advisor for day-to-day and senior clients.
- Drive content governance, audits, workflow design, and lifecycle management.
- Create and evolve information architecture, content models, taxonomy structures, and metadata systems.
- Develop strategy, including voice & tone frameworks, messaging guidelines, and systemized content patterns.
- Partner with Experience Design, Product, and Engineering teams to scale content operations and ensure quality across channels.
- Design and lead conversation strategy for chat, voice, and next-generation agentic experiences.
- Build dialogue flows, interaction scripts, guardrails, and error-handling pathways.
- Demonstrate an applied understanding of LLM behavior, prompting, context windows, hallucination risks, and model limitations.
- Develop golden queries and responses to benchmark quality and ensure safe, consistent outputs.
- Create AI content pipelines, including frameworks for governance, training data readiness, and human-in-the-loop review.
- Architect intent taxonomies, entity structures, and conversational knowledge hierarchies.
- Work directly with engineering and product teams to deploy and optimize experiences across conversational AI platforms (chatbots, voice assistants, agentic systems, etc.).
- Lead client relationships as the senior content & AI strategist across engagements.
- Identify opportunities for account growth and partner with pitch teams to shape winning proposals.

What we’d like to see.

- 12+ years in content strategy, UX writing, content design, or adjacent strategic roles, with experience in an agency, consulting, or client services environment.
- Proven experience in enterprise-scale content systems, governance, and information architecture.
- Expertise in content governance, audit, and lifecycle management; information architecture and content modeling; editorial strategy and voice/tone frameworks; taxonomy strategy; multi-channel content planning.
- Expertise in AI & Conversational Design: conversation strategy, dialogue flow mapping, understanding of LLM behavior, prompting, limitations, experience with conversational AI platforms, golden query/response development, AI content pipeline strategy, intent taxonomy.
- Demonstrated ability to lead multidisciplinary teams and manage large-scale client engagements.
- Strong communication skills, with the ability to translate complex systems into simple, compelling narratives.
- Comfort working in fast-paced environments and balancing multiple programs.

About Huge

Huge is a design and technology company creating products and experiences for ambitious brands. They leverage creative talent, proprietary platforms, and emerging technologies to design intelligent, shoppable, and unique experiences. With nearly 1,000 team members across North America, Europe, and Latin America, they have over 25 years of problem-solving expertise. They are committed to diversity, inclusion, and equal opportunity.

Salary range: $135,000 - $180,000 CADRequirements:<ul><li> 12+ years in content strategy, UX writing, content design, or adjacent strategic roles</li><li> Experience in an agency, consulting, or client services environment</li><li> Proven experience in enterprise-scale content systems, governance, and information architecture</li><li> Expertise in content governance, audit, and lifecycle management</li><li> Expertise in information architecture and content modeling</li><li> Expertise in editorial strategy and voice/tone frameworks</li><li> Expertise in taxonomy strategy</li><li> Experience with multi-channel content planning</li><li> Experience with conversational AI platforms (chatbots, voice assistants, agentic systems)</li><li> Understanding of LLM behavior, prompting, and limitations</li><li> Ability to develop golden queries and responses</li><li> Experience creating AI content pipelines and frameworks for governance and training data</li><li> Ability to lead multidisciplinary teams and manage large-scale client engagements</li><li> Strong communication skills and ability to translate complex systems</li><li> Comfort working in fast-paced environments and balancing multiple programs</li></ul>Benefits:<ul><li> Competitive salary within the listed range</li><li> Remote work within Canada</li><li> Inclusive and diverse work environment</li><li> Opportunities for career growth and development</li><li> Work with cutting-edge AI and content strategies</li></ul>

Huge

Director, AI Content Strategy Huge is seeking a Director of AI Content Strategy to lead AI-powered content initiatives and drive innovation in conversational AI and generative AI. Huge is looking for a Director of AI Content Strategy to drive innovation and excellence. This role will lead the development and execution of AI-powered content strategies integral to designing seamless, scalable content ecosystems that deliver measurable results for our clients. As an AI content strategy expert, this role requires a strategic thinker who is an expert in Conversational AI and Generative AI, with a proven track record in AI-driven product experiences.

As a Director, you’ll lead and drive projects that help clients future-proof their content experiences and maximize the value of their content—identifying opportunities, defining strategies, and creating actionable roadmaps to achieve their goals. You’ll define frameworks, steward content governance, craft conversational guidelines, and partner closely with cross-disciplinary teams to bring world-class digital experiences to life.

What you’ll be doing.

- Act as a subject matter expert for our internal team and a trusted advisor for day-to-day and senior clients.
- Drive content governance, audits, workflow design, and lifecycle management.
- Create and evolve information architecture, content models, taxonomy structures, and metadata systems.
- Develop strategy, including voice & tone frameworks, messaging guidelines, and systemized content patterns.
- Partner with Experience Design, Product, and Engineering teams to scale content operations and ensure quality across channels.
- Design and lead conversation strategy for chat, voice, and next-generation agentic experiences.
- Build dialogue flows, interaction scripts, guardrails, and error-handling pathways.
- Demonstrate an applied understanding of LLM behavior, prompting, context windows, hallucination risks, and model limitations.
- Develop golden queries and responses to benchmark quality and ensure safe, consistent outputs.
- Create AI content pipelines, including frameworks for governance, training data readiness, and human-in-the-loop review.
- Architect intent taxonomies, entity structures, and conversational knowledge hierarchies.
- Work directly with engineering and product teams to deploy and optimize experiences across conversational AI platforms (chatbots, voice assistants, agentic systems, etc.).
- Lead client relationships as the senior content & AI strategist across engagements.
- Identify opportunities for account growth and partner with pitch teams to shape winning proposals.

What we’d like to see.

- 12+ years in content strategy, UX writing, content design, or adjacent strategic roles, with experience in an agency, consulting, or client services environment.
- Proven experience in enterprise-scale content systems, governance, and information architecture.
- Expertise in content governance, audit, and lifecycle management; information architecture and content modeling; editorial strategy and voice/tone frameworks; taxonomy strategy; multi-channel content planning.
- Expertise in AI & Conversational Design: conversation strategy, dialogue flow mapping, understanding of LLM behavior, prompting, limitations, experience with conversational AI platforms, golden query/response development, AI content pipeline strategy, intent taxonomy.
- Demonstrated ability to lead multidisciplinary teams and manage large-scale client engagements.
- Strong communication skills, with the ability to translate complex systems into simple, compelling narratives.
- Comfort working in fast-paced environments and balancing multiple programs.

About Huge

Huge is a design and technology company creating products and experiences for ambitious brands. They leverage creative talent, proprietary platforms, and emerging technologies to design intelligent, shoppable, and unique experiences. With nearly 1,000 team members across North America, Europe, and Latin America, they have over 25 years of problem-solving expertise. They are committed to diversity, inclusion, and equal opportunity.

Salary range: $135,000 - $180,000 CAD Consultant Consultant Huge Digital Marketing Advertising Design Consulting Technology

This role involves developing and executing AI-driven content strategies, managing content governance, and collaborating with cross-disciplinary teams to create scalable digital experiences. The candidate will also lead client relationships and identify growth opportunities.

Associate Director, Measurement Science

Samba TV is the Pulse of Television. Samba TV's technology is built into connected devices like Smart TVs, Set Top Boxes, Smart Phones and Tablets. By recognizing what's on the screen, Samba TV learns what you like, and connects you to the shows and actors in unparalleled ways. Across phones, tablets, and TV, Samba TV delivers a personal television experience. Our data and insights are transforming the way stakeholders across the media landscape are thinking about their business. Given the dramatic growth in streaming services, connected devices, time-shifting, and multi-screen viewership, our data products solve real problems and create tremendous competitive advantage for our TV clients. Advertisers and TV broadcasters can now better understand and execute media plans using our insights on viewership.

Reporting directly to the Head of Measurement Science, the Associate Director, Publisher & Platforms position will lead the operations of a publisher and platform channel sales business in close partnership with both the Sales, Product Management, Finance, and operational teams. Assuming a customer empathy lens, the Associate Director will own the measurement process for the vertical from client ideation to implementation, understanding our customer’s unique needs and challenges, recognizing the value of inclusiveness by seeking diverse perspectives throughout the process. The ideal candidate relies on their emotional intelligence, persuasiveness, and operational excellence to swiftly meet the needs of thousands of internal and external customers who depend on Samba TV's proprietary viewership insights that enable them to make business decisions. This role will be responsible for a team focused on reporting and performance evaluation of advertiser campaigns, in addition to contributing towards greater ad sales research initiatives for Samba.

WHAT YOU'LL DO
- Oversee a 5 person client delivery team, providing leadership oversight and mentoring to team of analytics professionals while focused on setting up and delivering world class ad effectiveness measurement and building process building/workflow documentation
- Lead client engagements at the most senior level, routinely engaging with C-Suite executives at publishers, brands, agencies and ad tech platforms
- Partner with GTM teams and marketing to properly position Samba measurement capabilities and support Head of Measurement initiatives
- Help drive strategy around, cross platform, attribution, and other forms of innovative measurement
- Actively evangelize Samba data and measurement capabilities in client engagements, marketing efforts and at industry events as well as visionary leadership around the use of Samba TV’s measurement
- Support development of narratives for findings; drafting of proposals and statements of work for new opportunities with existing clients
- Be an expert on Audience and Outcome Measurement methodologies and industry standards, both inside and outside of Samba
- Proven track record and comfortability in a client facing role, a deep understanding of the advanced TV and video ecosystems, along with an expertise in audience based buying
- Work in deep partnership with Data Science and Product teams alongside Head of Measurement to create better measurement products that advance the industry
- Lead meta-analysis and large bespoke measurement engagements
- Balance changing priorities and execution of multiple research studies at once and manage deliverables and timelines
- Possess a willingness to support team members and dive into a player-coach role as needed to maintain delivery schedules and hit delivery goals
- Work with cross-functional teams to implement and execute studies
- Educate internal and external teams on the benefits and capabilities of Samba’s suite of measurement products
- Serve as a strategic bridge between clients and internal teams, translating client needs into actionable product roadmaps while managing expectations and building confidence in Samba TV's long-term vision. Champion client voice in internal strategy sessions and product development discussions.
- Track record of maintaining 90%+ client retention rates and generating significant account expansion through trust-based relationships with experience developing and implementing client feedback systems to continuously improve service delivery
- Establish client success metrics and implement regular business reviews to ensure client satisfaction, retention, and growth
- Experience managing remote or distributed teams and fostering collaboration and culture across time zones.

Lead measurement operations and client engagement for Samba TV's advertising and media measurement solutions.

United States

Reporting directly to the Head of Measurement Science, the Associate Director, Publisher & Platforms position will lead the operations of a publisher and platform channel sales business in close partnership with both the Sales, Product Management, Finance, and operational teams. Assuming a customer empathy lens, the Associate Director will own the measurement process for the vertical from client ideation to implementation, understanding our customer’s unique needs and challenges, recognizing the value of inclusiveness by seeking diverse perspectives throughout the process. The ideal candidate relies on their emotional intelligence, persuasiveness, and operational excellence to swiftly meet the needs of thousands of internal and external customers who depend on Samba TV's proprietary viewership insights that enable them to make business decisions. This role will be responsible for a team focused on reporting and performance evaluation of advertiser campaigns, in addition to contributing towards greater ad sales research initiatives for Samba.

WHAT YOU'LL DO
- Oversee a 5 person client delivery team, providing leadership oversight and mentoring to team of analytics professionals while focused on setting up and delivering world class ad effectiveness measurement and building process building/workflow documentation
- Lead client engagements at the most senior level, routinely engaging with C-Suite executives at publishers, brands, agencies and ad tech platforms
- Partner with GTM teams and marketing to properly position Samba measurement capabilities and support Head of Measurement initiatives
- Help drive strategy around, cross platform, attribution, and other forms of innovative measurement
- Actively evangelize Samba data and measurement capabilities in client engagements, marketing efforts and at industry events as well as visionary leadership around the use of Samba TV’s measurement
- Support development of narratives for findings; drafting of proposals and statements of work for new opportunities with existing clients
- Be an expert on Audience and Outcome Measurement methodologies and industry standards, both inside and outside of Samba
- Proven track record and comfortability in a client facing role, a deep understanding of the advanced TV and video ecosystems, along with an expertise in audience based buying
- Work in deep partnership with Data Science and Product teams alongside Head of Measurement to create better measurement products that advance the industry
- Lead meta-analysis and large bespoke measurement engagements
- Balance changing priorities and execution of multiple research studies at once and manage deliverables and timelines
- Possess a willingness to support team members and dive into a player-coach role as needed to maintain delivery schedules and hit delivery goals
- Work with cross-functional teams to implement and execute studies
- Educate internal and external teams on the benefits and capabilities of Samba’s suite of measurement products
- Serve as a strategic bridge between clients and internal teams, translating client needs into actionable product roadmaps while managing expectations and building confidence in Samba TV's long-term vision. Champion client voice in internal strategy sessions and product development discussions.
- Track record of maintaining 90%+ client retention rates and generating significant account expansion through trust-based relationships with experience developing and implementing client feedback systems to continuously improve service delivery
- Establish client success metrics and implement regular business reviews to ensure client satisfaction, retention, and growth
- Experience managing remote or distributed teams and fostering collaboration and culture across time zones.Requirements:<ul><li> BA/BS or MS in related technical field or equivalent practical experience</li><li> 4+ years in ad effectiveness, audience measurement, and guiding client actions based on data</li><li> 2+ years of experience leading research delivery team</li><li> Demonstrated technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs, and to represent technical concepts to non-technical stakeholders</li><li> Excellent written and verbal communication skills, including client presentations and industry events</li><li> Ability to develop keen client insight and actionable recommendations based on research, data, and industry trends</li><li> Cross-functional solid leadership; ability to excite, influence and align other teams to achieve goals</li><li> Experience with both outcomes and audiences measurement capabilities</li><li> Experience in the TV, Media, Entertainment, or digital advertising spaces</li><li> Understanding of identity resolution and programmatic advertising</li><li> Comfortable with SQL, R/Python or similar data tools</li><li> Proficiency working within Salesforce, Jira, Asana, or other CRM and/or project management tools</li></ul>Benefits:<ul><li> Health insurance</li><li> Wellness offerings</li><li> Life and disability insurance</li><li> Retirement savings plan</li><li> Paid holidays</li><li> Paid time off (PTO)</li></ul>

Samba TV

Associate Director, Measurement Science Lead measurement operations and client engagement for Samba TV's advertising and media measurement solutions. Reporting directly to the Head of Measurement Science, the Associate Director, Publisher & Platforms position will lead the operations of a publisher and platform channel sales business in close partnership with both the Sales, Product Management, Finance, and operational teams. Assuming a customer empathy lens, the Associate Director will own the measurement process for the vertical from client ideation to implementation, understanding our customer’s unique needs and challenges, recognizing the value of inclusiveness by seeking diverse perspectives throughout the process. The ideal candidate relies on their emotional intelligence, persuasiveness, and operational excellence to swiftly meet the needs of thousands of internal and external customers who depend on Samba TV's proprietary viewership insights that enable them to make business decisions. This role will be responsible for a team focused on reporting and performance evaluation of advertiser campaigns, in addition to contributing towards greater ad sales research initiatives for Samba.

WHAT YOU'LL DO
- Oversee a 5 person client delivery team, providing leadership oversight and mentoring to team of analytics professionals while focused on setting up and delivering world class ad effectiveness measurement and building process building/workflow documentation
- Lead client engagements at the most senior level, routinely engaging with C-Suite executives at publishers, brands, agencies and ad tech platforms
- Partner with GTM teams and marketing to properly position Samba measurement capabilities and support Head of Measurement initiatives
- Help drive strategy around, cross platform, attribution, and other forms of innovative measurement
- Actively evangelize Samba data and measurement capabilities in client engagements, marketing efforts and at industry events as well as visionary leadership around the use of Samba TV’s measurement
- Support development of narratives for findings; drafting of proposals and statements of work for new opportunities with existing clients
- Be an expert on Audience and Outcome Measurement methodologies and industry standards, both inside and outside of Samba
- Proven track record and comfortability in a client facing role, a deep understanding of the advanced TV and video ecosystems, along with an expertise in audience based buying
- Work in deep partnership with Data Science and Product teams alongside Head of Measurement to create better measurement products that advance the industry
- Lead meta-analysis and large bespoke measurement engagements
- Balance changing priorities and execution of multiple research studies at once and manage deliverables and timelines
- Possess a willingness to support team members and dive into a player-coach role as needed to maintain delivery schedules and hit delivery goals
- Work with cross-functional teams to implement and execute studies
- Educate internal and external teams on the benefits and capabilities of Samba’s suite of measurement products
- Serve as a strategic bridge between clients and internal teams, translating client needs into actionable product roadmaps while managing expectations and building confidence in Samba TV's long-term vision. Champion client voice in internal strategy sessions and product development discussions.
- Track record of maintaining 90%+ client retention rates and generating significant account expansion through trust-based relationships with experience developing and implementing client feedback systems to continuously improve service delivery
- Establish client success metrics and implement regular business reviews to ensure client satisfaction, retention, and growth
- Experience managing remote or distributed teams and fostering collaboration and culture across time zones. Associate Director, Measurement Science Consultant Samba TV media-and-telecommunications media-production media-measurement advertising-services technology-information-and-internet connected-tv mobile-apps mobile-gaming-apps analytics advertising-technology ad-detection ad-mediation addressable-tv-advertising advertising apps automatic-content-recognition big-data computer-software consumer-electronics consumer-internet consumers design digital-media engineering enterprise-software enterprises entertainment entertainment-providers hardware image-processing information information-technology interactive-tv internet internet-tv iptv media mobile mobile-display-ads mobile-video-ads multiscreen-advertising ott personalization personalized-recommendations predictive-analytics services smart-tv social-tv software technology television tv-analytics video vod web

The role involves overseeing a client delivery team, engaging with senior clients, and developing measurement strategies. It requires technical expertise, leadership, and industry knowledge in TV and digital advertising.

Director Account Management / Client Service

People remember things that surprise them. Things they don't expect-an agency with a name that sounds like a rare tropical fungal infection for example. WONGDOODY was founded in 1993, and since then we've proved that the unexpected can do some remarkable things. Whether in Seattle or Los Angeles, our 100 employees regularly use this approach to push client boundaries, disrupt convention, shatter expectations, start conversations, collect eyeballs and move consumers. And in the process, we've become the most awarded independent advertising agency on the West Coast. We call our process a CREATIVE DEMOCRACY™, one where everyone is heard, one that requires full participation and involvement - especially by our clients. To us, it's the true path to the best strategic thinking and the most successful creative execution. To learn more about job opportunities, please visit our Careers page at

WongDoody creates human experiences by blending creativity and technology across multiple locations worldwide. The role involves leading an account management team, developing strategic client partnerships, and ensuring high-quality delivery. The position requires building strong client relationships, driving revenue, and optimizing processes within a collaborative, innovative environment. The company values diversity, creativity, and a client-centric approach, working with brands across retail, FMCG, and other sectors.

Lead and develop client relationships, oversee account strategies, and ensure excellent delivery and growth in a creative agency environment.

Germany

WongDoody creates human experiences by blending creativity and technology across multiple locations worldwide. The role involves leading an account management team, developing strategic client partnerships, and ensuring high-quality delivery. The position requires building strong client relationships, driving revenue, and optimizing processes within a collaborative, innovative environment. The company values diversity, creativity, and a client-centric approach, working with brands across retail, FMCG, and other sectors.Requirements:<ul><li> Mehrjährige Führungserfahrung im Account Management/Client Service im Agentur- oder Dienstleistungsumfeld (z. B. Digital, Media, E-Commerce)</li><li> Ausgeprägtes kaufmännisches Denken, Verhandlungssicherheit und Ergebnisverantwortung</li><li> Tiefes Verständnis für digitale Geschäftsmodelle, Kampagnen, Social Media, E-Commerce, CRM, Website & Media</li><li> Hohe Affinität für Trends, KI und Automatisierung</li><li> Fähigkeit, strategisch und holistisch zu denken und zu handeln</li><li> Hervorragende Kommunikations- und Präsentationsfähigkeit – souverän im Kundenkontakt (DE + EN)</li><li> Führungskompetenz: Mentor, Coach, Entscheider, mit Hands-on Mentalität</li><li> Durchsetzungsvermögen, Entscheidungsstärke, Kritikfähigkeit, strukturierte Arbeitsweise</li><li> Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift</li></ul>Benefits:<ul><li> Flexible Arbeitszeiten</li><li> Arbeiten, von wo es Dir passt – im Homeoffice, in einem unserer Büros (Stuttgart, Berlin, Düsseldorf) oder sogar befristet im EU-Ausland</li><li> Kostenlose Snacks und Getränke in unseren Büros</li><li> Arbeitszeitkonto mit 100 % Überstundenausgleich</li><li> Ein innovatives Arbeitsumfeld mit moderner, technischer Ausstattung – MacBook, dienstliches iPhone sowie alle für deine Arbeit relevanten Tools</li><li> Weiterbildungsangebote, um stets up-to-date zu bleiben</li><li> 30 Tage Urlaub pro Jahr</li><li> Urban Sports Club</li><li> Corporate Benefits</li></ul>

WongDoody

Director Account Management / Client Service Lead and develop client relationships, oversee account strategies, and ensure excellent delivery and growth in a creative agency environment. WongDoody creates human experiences by blending creativity and technology across multiple locations worldwide. The role involves leading an account management team, developing strategic client partnerships, and ensuring high-quality delivery. The position requires building strong client relationships, driving revenue, and optimizing processes within a collaborative, innovative environment. The company values diversity, creativity, and a client-centric approach, working with brands across retail, FMCG, and other sectors. Director Account Management / Client Service Account Executive WongDoody marketing-services digital-accessibility-services digital-marketing performance-marketing social-media-marketing user-experience-design creative-services digital-content-production ar-vr-xr-production broadcast-media-production-and-distribution advertising brand-recognition bridging-digital co-creation collaborative-design connection-planning creative customer-experience-transformation cx design digital-branding employee-experience-transformation interactive marketing marketing-and-advertising physical product-design professional-services strategy traditional-media

As Director Account Management, you will manage a team, shape client strategies, and foster strong, trust-based relationships to drive business success. The role involves strategic planning, team leadership, and ensuring client satisfaction and revenue growth.

Find Your Dream Remote Job

Filters

Visa Sponsorship