Sales Development Representative

ShiftCare is an Australian software business that is helping organisations manage their staff, clients and billing processes more effectively. ShiftCare has several advantages that make it highly suitable for Australian Health Services providers:1. Less time to manage rosters, staff and clients2. Taking the complexity out of managing many patients with different care requirements and billing rates3. Integration with National Disability Insurance Scheme (NDIS) means less time to submit claims and faster payments4. Connecting data between patients, shifts, time sheets and billing, eliminating duplication, errors and revenue leakage5. Automated notifications (SMS or email) to staff when a shift is confirmed, changed or cancelled, improving the communication between staff and management>>> If you need to change the way you manage staff and bill your clients, please get in touch to arrange a free trial of ShiftCare. >>>ShiftCareRoster staff. Manage clients. Fetch payments.www.shiftcare.com

About ShiftCare ShiftCare is the largest home care software provider in Australia, trusted by over 7000 care providers to manage scheduling, care delivery, billing and compliance. Having established ourselves as the market leader in Australia, we're now investing heavily in North America with an ambitious goal: to become the leading care management platform across the United States and Canada. This is an opportunity to join our established North American team and play a key role in that growth. The Role We're looking for an ambitious, outbound-focused Sales Development Representative to generate new business across our North American market. Based remotely in Vancouver, you'll primarily target organisations in California, while also supporting opportunities across Ohio, Pennsylvania, Indiana and Colorado in the US and BC, Alberta and Ontario in CA. You'll work closely with Marketing and Account Executives to build pipeline and qualify opportunities. This role is approximately 80% outbound prospecting and 20% inbound lead qualification. What You'll Do Prospect new customers through phone, email and LinkedIn. Generate qualified meetings for the SMB Account Executive team. Qualify inbound leads against our Ideal Customer Profile. Build and manage a healthy sales pipeline in HubSpot. Become an expert in ShiftCare's platform and North American healthcare market. Consistently exceed activity, pipeline and meeting targets. Who You'll Sell To You'll focus on organisations with 5-50 staff, including: Non-medical Home Care providers, HCBS Waiver providers, IDD and Disability Service providers, Supported Living providers, Adult Day and Respite providers. Our customers are looking for simple, modern software that helps manage scheduling, EVV, authorisations and billing, without the complexity of a clinical EMR.

Join ShiftCare as a Sales Development Representative to generate new business across North America.

Sales Development Representative (North America)

Canada

About ShiftCare ShiftCare is the largest home care software provider in Australia, trusted by over 7000 care providers to manage scheduling, care delivery, billing and compliance. Having established ourselves as the market leader in Australia, we're now investing heavily in North America with an ambitious goal: to become the leading care management platform across the United States and Canada. This is an opportunity to join our established North American team and play a key role in that growth. The Role We're looking for an ambitious, outbound-focused Sales Development Representative to generate new business across our North American market. Based remotely in Vancouver, you'll primarily target organisations in California, while also supporting opportunities across Ohio, Pennsylvania, Indiana and Colorado in the US and BC, Alberta and Ontario in CA. You'll work closely with Marketing and Account Executives to build pipeline and qualify opportunities. This role is approximately 80% outbound prospecting and 20% inbound lead qualification. What You'll Do Prospect new customers through phone, email and LinkedIn. Generate qualified meetings for the SMB Account Executive team. Qualify inbound leads against our Ideal Customer Profile. Build and manage a healthy sales pipeline in HubSpot. Become an expert in ShiftCare's platform and North American healthcare market. Consistently exceed activity, pipeline and meeting targets. Who You'll Sell To You'll focus on organisations with 5-50 staff, including: Non-medical Home Care providers, HCBS Waiver providers, IDD and Disability Service providers, Supported Living providers, Adult Day and Respite providers. Our customers are looking for simple, modern software that helps manage scheduling, EVV, authorisations and billing, without the complexity of a clinical EMR.Requirements:<ul><li> 2+ years in an SDR or BDR role.</li><li> Proven success in outbound SaaS sales.</li><li> Strong cold calling and prospecting skills.</li><li> Excellent written and verbal communication.</li><li> Experience using Salesforce or a similar CRM.</li><li> Self-motivated and comfortable working remotely.</li><li> A coachable mindset and desire to grow your sales career.</li><li> Experience in Heathtech, HRtech, Edtech, CRMtech highly regarded.</li></ul>Benefits:<ul><li> Competitive salary + uncapped commission.</li><li> Realistic targets.</li><li> Fully remote role based in British Columbia.</li><li> Clear career progression into Account Executive.</li><li> Join one of Australia's fastest-growing SaaS companies as we scale across North America.</li><li> Work with an experienced, collaborative and high-performing team.</li></ul>

ShiftCare

Sales Development Representative (North America) Join ShiftCare as a Sales Development Representative to generate new business across North America. About ShiftCare ShiftCare is the largest home care software provider in Australia, trusted by over 7000 care providers to manage scheduling, care delivery, billing and compliance. Having established ourselves as the market leader in Australia, we're now investing heavily in North America with an ambitious goal: to become the leading care management platform across the United States and Canada. This is an opportunity to join our established North American team and play a key role in that growth. The Role We're looking for an ambitious, outbound-focused Sales Development Representative to generate new business across our North American market. Based remotely in Vancouver, you'll primarily target organisations in California, while also supporting opportunities across Ohio, Pennsylvania, Indiana and Colorado in the US and BC, Alberta and Ontario in CA. You'll work closely with Marketing and Account Executives to build pipeline and qualify opportunities. This role is approximately 80% outbound prospecting and 20% inbound lead qualification. What You'll Do Prospect new customers through phone, email and LinkedIn. Generate qualified meetings for the SMB Account Executive team. Qualify inbound leads against our Ideal Customer Profile. Build and manage a healthy sales pipeline in HubSpot. Become an expert in ShiftCare's platform and North American healthcare market. Consistently exceed activity, pipeline and meeting targets. Who You'll Sell To You'll focus on organisations with 5-50 staff, including: Non-medical Home Care providers, HCBS Waiver providers, IDD and Disability Service providers, Supported Living providers, Adult Day and Respite providers. Our customers are looking for simple, modern software that helps manage scheduling, EVV, authorisations and billing, without the complexity of a clinical EMR. Sales Development Representative Sales ShiftCare information-technology-and-services aba-therapy autism behavioral-therapy child-care computer-programming computer-software data-processing fitness health health-care health-services healthcare home-health-care-software hospital hospitality information-technology invoicing leisure patient-management psychology rostering saas services software software-as-a-service timesheets tourism travel wellness workflow-automation

SonderMind is focused on improving our society's overall mental wellness by supporting independent behavioral health providers with solutions that allow them to focus on their clients. We provide a flexible offering for high-quality counseling rooms, back-office business services and a full-service software platform. This page is designed to connect professionals in the wellness industries together to network and create a larger community!

At SonderMind, the Sales Development Representative will focus on recruiting licensed therapists by managing inbound and outbound leads, conducting outreach via email and calls, qualifying prospects based on licensure and experience, and maintaining accurate CRM records. The role emphasizes building relationships, supporting onboarding, and contributing to team growth. The candidate will also leverage AI tools like ChatGPT and Gemini to enhance workflow, and will be responsible for meeting monthly performance targets for recruiting qualified providers. The position offers a comprehensive benefits package including salary, PTO, health coverage, disability insurance, parental leave, 401(k) matching, and other perks. The role can be remote or based in Denver, CO.

The role involves managing leads, prospecting, qualifying providers, and contributing to behavioral health recruitment efforts.

United States

At SonderMind, the Sales Development Representative will focus on recruiting licensed therapists by managing inbound and outbound leads, conducting outreach via email and calls, qualifying prospects based on licensure and experience, and maintaining accurate CRM records. The role emphasizes building relationships, supporting onboarding, and contributing to team growth. The candidate will also leverage AI tools like ChatGPT and Gemini to enhance workflow, and will be responsible for meeting monthly performance targets for recruiting qualified providers. The position offers a comprehensive benefits package including salary, PTO, health coverage, disability insurance, parental leave, 401(k) matching, and other perks. The role can be remote or based in Denver, CO.Requirements:<ul><li> 1+ years of inside sales or recruitment experience, preferably within the healthcare or behavioral health industries.</li><li> Demonstrated experience in handling high-volume inbound inquiries and generating leads through cold outreach.</li><li> Expertise in managing a large volume of relationships with prospective candidates and moving them efficiently through the recruitment funnel.</li><li> Self-starter with the ability to take initiative, adapt to changing demands, and stay ahead of recruitment targets.</li><li> Keen attention to detail, ensuring all candidate qualifications, licensure, and clinical requirements are met.</li><li> Proficient in using CRM software (Salesforce preferred) and lead generation tools (e.g., Sales Navigator).</li><li> Excellent communication skills, both verbal and written, with a professional and positive attitude.</li><li> Strong organizational and time management skills, able to prioritize recruitment efforts effectively.</li><li> Experience in a fast-paced, high-growth environment where adaptability and resilience are essential.</li><li> Familiarity with AI productivity tools such as Gemini, ChatGPT, Claude, GitHub Copilot or similar platforms.</li></ul>Benefits:<ul><li> A generous PTO policy, with a minimum of three weeks off per year</li><li> A holiday schedule that follows standard U.S. holidays</li><li> Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)</li><li> Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options</li><li> Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)</li><li> Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave</li><li> 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested</li><li> Join teammates from across the country at our annual company gathering</li><li> Company shutdown between Christmas and New Year’s</li><li> Supplemental life insurance, pet insurance, commuter benefits, and more</li></ul>

SonderMind

Sales Development Representative The role involves managing leads, prospecting, qualifying providers, and contributing to behavioral health recruitment efforts. At SonderMind, the Sales Development Representative will focus on recruiting licensed therapists by managing inbound and outbound leads, conducting outreach via email and calls, qualifying prospects based on licensure and experience, and maintaining accurate CRM records. The role emphasizes building relationships, supporting onboarding, and contributing to team growth. The candidate will also leverage AI tools like ChatGPT and Gemini to enhance workflow, and will be responsible for meeting monthly performance targets for recruiting qualified providers. The position offers a comprehensive benefits package including salary, PTO, health coverage, disability insurance, parental leave, 401(k) matching, and other perks. The role can be remote or based in Denver, CO. Sales Development Representative Sales SonderMind health-wellness-and-fitness aba-therapy acupuncture autism behavioral-health behavioral-therapy business-support counseling counselling fitness health health-care health-care-information-technology hospital information-technology marketplaces mental-health mental-health-care nutritional-services personal-wellness psychology psychotherapy services software therapy wellness Salesforce Sales Navigator ChatGPT Gemini Claude GitHub Copilot

As a Sales Development Representative at SonderMind, you will generate and qualify leads, manage outreach, and support provider recruitment to reshape behavioral health. Success depends on meeting performance goals and leveraging modern AI tools in a fast-paced environment.

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