Community Manager

Vital Farms brings ethically produced food to the table - in the form of pasture-raised eggs and butter, available nationwide. We work with over 100 small family farmers in the 'pasture belt' to produce our pasture-raised eggs. Each of our girls enjoys at least 108 sq. ft. of rotated pasture, and they're free to forage outdoors year round, which results in highly nutritious and delicious eggs! The contented cows that create milk for our pasture-raised butter are free to graze on pastures year-round! Their milk is slow churned in small batches to create high 85% butterfat grass-fed butter - the creamiest butter on the shelf! Vital Farms was founded on the principles of Conscious Capitalism and we operate a Stakeholder Model, considering the impact on each stakeholder to drive our business. In 2016 we were recognized as a Certified B-Corp.

Reporting to the Community Manager Team Lead, the Community Manager brings the Vital Farms brand to life by building relationships with consumers across email, social media, phone, and mail. The role handles inbound consumer inquiries with hospitable, authentic engagement, manages day-to-day social media engagements across multiple accounts, identifies trends in community conversations, captures analytics and provides weekly and monthly reporting, collaborates with the content team to develop content ideas based on consumer topics, and helps steward the brand through different tones of conversation while advocating for Vital Farms' sustainable agriculture and animal welfare focus.

The Community Manager will build meaningful relationships with consumers across channels to strengthen brand trust and create lifelong advocates for Vital Farms.

Reporting to the Community Manager Team Lead, the Community Manager brings the Vital Farms brand to life by building relationships with consumers across email, social media, phone, and mail. The role handles inbound consumer inquiries with hospitable, authentic engagement, manages day-to-day social media engagements across multiple accounts, identifies trends in community conversations, captures analytics and provides weekly and monthly reporting, collaborates with the content team to develop content ideas based on consumer topics, and helps steward the brand through different tones of conversation while advocating for Vital Farms' sustainable agriculture and animal welfare focus.Benefits:<ul><li> Competitive pay</li><li> Medical insurance</li><li> Dental insurance</li><li> Vision insurance</li><li> Paid Parental Leave</li><li> Generous retirement contributions: 401(k) + 3% contribution from Day 1</li><li> Free eggs and friends & family discounts</li><li> Fun team SWAG</li><li> Professional development opportunities</li><li> Remote-friendly environment (fast-paced, energetic, remote environment mentioned)</li></ul>

Vital Farms

Community Manager The Community Manager will build meaningful relationships with consumers across channels to strengthen brand trust and create lifelong advocates for Vital Farms. Reporting to the Community Manager Team Lead, the Community Manager brings the Vital Farms brand to life by building relationships with consumers across email, social media, phone, and mail. The role handles inbound consumer inquiries with hospitable, authentic engagement, manages day-to-day social media engagements across multiple accounts, identifies trends in community conversations, captures analytics and provides weekly and monthly reporting, collaborates with the content team to develop content ideas based on consumer topics, and helps steward the brand through different tones of conversation while advocating for Vital Farms' sustainable agriculture and animal welfare focus. Community Manager Community Manager Vital Farms food-and-beverage-manufacturing farming-ranching-forestry food-and-beverage-services agricultural-products beverages-manufacturing dairy-product-manufacturing agriculture animal-welfare beverage beverages butter consumer-goods consumers distribution eggs ethical-food farmers-market farming food food-and-beverages grocery marketing natural-food organic-farming organic-food Instagram TikTok LinkedIn YouTube X (Twitter) Facebook email social media analytics Austin Texas

The Community Manager will engage with consumers across email, social media, phone, and mail to deliver best-in-class hospitality and build brand loyalty. You will identify community trends, report insights, collaborate with content, and steward the Vital Farms community.

This role involves representing the Vital Farms brand by engaging with consumers across multiple touchpoints, including email, social media, phone, and mail. The Community Manager will respond to inquiries, share witty content, and surprise loyal customers with eggs and swag. The position emphasizes building trust, gathering consumer insights, identifying social media trends, and collaborating with content teams to create engaging content. The role requires a passion for ethically-sourced food, sustainable agriculture, and animal welfare, along with excellent organizational and interpersonal skills. The team values teamwork, honesty, and continuous improvement, and the role offers a remote, fast-paced environment with competitive pay and benefits.

Join Vital Farms as a Community Manager to connect with consumers, share brand stories, and foster trust through various communication channels.

United States

This role involves representing the Vital Farms brand by engaging with consumers across multiple touchpoints, including email, social media, phone, and mail. The Community Manager will respond to inquiries, share witty content, and surprise loyal customers with eggs and swag. The position emphasizes building trust, gathering consumer insights, identifying social media trends, and collaborating with content teams to create engaging content. The role requires a passion for ethically-sourced food, sustainable agriculture, and animal welfare, along with excellent organizational and interpersonal skills. The team values teamwork, honesty, and continuous improvement, and the role offers a remote, fast-paced environment with competitive pay and benefits.Requirements:<ul><li> Bachelor’s Degree in Marketing or Communications preferred.</li><li> 1-2 years experience in customer service, community management or social media for a brand.</li><li> Passion for ethically-sourced, nutritious food and purpose-driven brands.</li><li> Willingness to work unconventional hours within a 40-hour work week, Tuesday-Saturday.</li><li> Ability to travel 10 to 15% for company events and meetings.</li><li> Experience engaging and building online communities, cultivating conversations, and driving brand loyalty.</li><li> Excellent organizational skills and attention to detail.</li><li> Strong interpersonal skills for cross-functional communication.</li><li> Team-oriented mindset and ownership attitude.</li><li> High standards for personal and team growth.</li><li> Ability to understand different viewpoints and foster honest conversations.</li><li> Comfortable with feedback and continuous improvement.</li><li> Ability to work in a collaborative, honest, and high-standard environment.</li></ul>Benefits:<ul><li> Medical, Dental, Vision insurance</li><li> Paid Parental Leave</li><li> 401(k) with 3% contribution from Day 1</li><li> Free eggs and butter, discounts for friends and family</li><li> Fun team SWAG</li><li> Professional development opportunities</li><li> Remote work environment</li><li> Competitive pay</li></ul>

Community Manager Join Vital Farms as a Community Manager to connect with consumers, share brand stories, and foster trust through various communication channels. This role involves representing the Vital Farms brand by engaging with consumers across multiple touchpoints, including email, social media, phone, and mail. The Community Manager will respond to inquiries, share witty content, and surprise loyal customers with eggs and swag. The position emphasizes building trust, gathering consumer insights, identifying social media trends, and collaborating with content teams to create engaging content. The role requires a passion for ethically-sourced food, sustainable agriculture, and animal welfare, along with excellent organizational and interpersonal skills. The team values teamwork, honesty, and continuous improvement, and the role offers a remote, fast-paced environment with competitive pay and benefits. Community Manager Community Manager Vital Farms food-and-beverage-manufacturing farming-ranching-forestry food-and-beverage-services agricultural-products beverages-manufacturing dairy-product-manufacturing agriculture animal-welfare beverage beverages butter consumer-goods consumers distribution eggs ethical-food farmers-market farming food food-and-beverages grocery marketing natural-food organic-farming organic-food

Vital Farms is seeking a Community Manager to engage with consumers via social media, email, and mail, sharing brand values and building loyalty. The role involves responding to inquiries, identifying trends, and supporting content creation in a purpose-driven, inclusive environment.

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