IT Helpdesk Support Specialist

SBT Global is a technology services company specializing in digital transformation, IT consulting, and software development. Founded in 2003, the company provides innovative solutions across various industries including healthcare, finance, and retail. SBT Global focuses on delivering end-to-end technology services such as cloud computing, data analytics, and enterprise application development to help businesses improve operational efficiency and customer experience. With a global presence and a commitment to quality, SBT Global supports clients in achieving their digital goals through customized technology strategies and skilled resources.

Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will troubleshoot hardware, software, and network-related issues while ensuring efficient IT support operations. Responsibilities include responding to user inquiries via phone, email, or in-person, assisting with hardware, software, and network issues, creating knowledge base articles, installing and configuring software, resolving LAN/WAN problems, conducting routine maintenance, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual in Korean and English. Benefits include health, dental, vision insurance, 401(k) with up to 5% match, life insurance, BTA insurance, company-provided lunch, PTO, holidays, celebration benefits, gift certificates, FSA, DCFSA, and HSA.

Proactive IT Helpdesk Support Specialist providing technical assistance and troubleshooting hardware, software, and network issues in California.

Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will troubleshoot hardware, software, and network-related issues while ensuring efficient IT support operations. Responsibilities include responding to user inquiries via phone, email, or in-person, assisting with hardware, software, and network issues, creating knowledge base articles, installing and configuring software, resolving LAN/WAN problems, conducting routine maintenance, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual in Korean and English. Benefits include health, dental, vision insurance, 401(k) with up to 5% match, life insurance, BTA insurance, company-provided lunch, PTO, holidays, celebration benefits, gift certificates, FSA, DCFSA, and HSA.Requirements:<ul><li> Proven experience as an IT Help Desk Support or similar role.</li><li> Knowledge of computer hardware, software, and troubleshooting techniques.</li><li> Strong communication and customer service skills.</li><li> Familiarity with help desk software and remote desktop tools.</li><li> Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.</li><li> A degree in Computer Science, Information Technology, or a related field is preferred.</li><li> Bilingual in Korean and English.</li></ul>Benefits:<ul><li> Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy</li><li> 401(k) Retirement Plan with up to 5% match per company policy</li><li> Life Insurance and AD&D (Accidental death & Dismemberment) per company policy</li><li> BTA Insurance (Business Travel Accident Coverage)</li><li> Company provided lunch</li><li> Paid-time off (PTO) and Paid Holidays per company policy</li><li> Celebration & Condolence Benefits per company policy</li><li> Holiday Gift certificates per company policy</li><li> FSA (Flexible Spending Account) per company policy</li><li> DCFSA (Dependent Child Care Spending Account) per company policy</li><li> HSA (Health Savings Accounts) per company policy</li></ul>

SBT Global

IT Helpdesk Support Specialist Proactive IT Helpdesk Support Specialist providing technical assistance and troubleshooting hardware, software, and network issues in California. Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will troubleshoot hardware, software, and network-related issues while ensuring efficient IT support operations. Responsibilities include responding to user inquiries via phone, email, or in-person, assisting with hardware, software, and network issues, creating knowledge base articles, installing and configuring software, resolving LAN/WAN problems, conducting routine maintenance, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual in Korean and English. Benefits include health, dental, vision insurance, 401(k) with up to 5% match, life insurance, BTA insurance, company-provided lunch, PTO, holidays, celebration benefits, gift certificates, FSA, DCFSA, and HSA. IT Helpdesk Support Specialist Architect SBT Global Information Technology and Services IT Consulting Software Development California California

This role involves responding to user inquiries, resolving technical issues, and maintaining IT support operations onsite in California. The candidate must be bilingual in Korean and English with relevant experience and certifications.

Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT support operations. This role requires strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users. Responsibilities include responding to user inquiries, resolving hardware, software, and network issues, creating knowledge base articles, installing and configuring software, maintaining system security, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual proficiency in Korean and English. The role is onsite, full-time, Monday to Friday, 8:00 AM – 5:00 PM.

Proactive IT Helpdesk Support Specialist providing technical assistance to stores in California.

Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT support operations. This role requires strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users. Responsibilities include responding to user inquiries, resolving hardware, software, and network issues, creating knowledge base articles, installing and configuring software, maintaining system security, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual proficiency in Korean and English. The role is onsite, full-time, Monday to Friday, 8:00 AM – 5:00 PM.Requirements:<ul><li> Proven experience as an IT Help Desk Support or similar role.</li><li> Knowledge of computer hardware, software, and troubleshooting techniques.</li><li> Strong communication and customer service skills.</li><li> Familiarity with help desk software and remote desktop tools.</li><li> Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.</li><li> A degree in Computer Science, Information Technology, or a related field is preferred.</li><li> Bilingual in Korean and English.</li></ul>Benefits:<ul><li> Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy</li><li> 401 (k) Retirement Plan with up to 5% match per company policy</li><li> Life Insurance and AD&D (Accidental death & Dismemberment) per company policy</li><li> BTA Insurance (Business Travel Accident Coverage)</li><li> Company provided lunch</li><li> Paid-time off (PTO) and Paid Holidays per company policy</li><li> Celebration & Condolence Benefits per company policy</li><li> Holiday Gift certificates per company policy</li><li> FSA (Flexible Spending Account) per company policy</li><li> DCFSA (Dependent Child Care Spending Account) per company policy</li><li> HSA (Health Savings Accounts) per company policy</li></ul>

IT Helpdesk Support Specialist Proactive IT Helpdesk Support Specialist providing technical assistance to stores in California. Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT support operations. This role requires strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users. Responsibilities include responding to user inquiries, resolving hardware, software, and network issues, creating knowledge base articles, installing and configuring software, maintaining system security, providing user training, and collaborating with support teams. Qualifications include proven experience in IT support, knowledge of hardware and troubleshooting, strong communication skills, familiarity with help desk tools, relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician), a degree in Computer Science or related field, and bilingual proficiency in Korean and English. The role is onsite, full-time, Monday to Friday, 8:00 AM – 5:00 PM. IT Helpdesk Support Specialist Architect SBT Global Information Technology and Services IT Consulting Software Development California California

Seeking a customer-focused IT Helpdesk Support Specialist to troubleshoot hardware, software, and network issues. The role involves providing technical support, maintaining systems, and assisting end-users both onsite and remotely.

IT Support Specialist

For over forty-five years, Spectrum has been on the forefront of substance abuse and mental health treatment, helping thousands of individuals overcome addiction to lead satisfying and productive lives. Originally known as 'Spectrum House,'​ Spectrum was responsible for establishing one of the first therapeutic communities in the country for the treatment of drug abuse. Since the company's founding in 1969, Spectrum has grown considerably, broadening its array of services, expanding to other states, and developing specialized services to meet the unique needs of high-risk populations, including offender addicts and troubled youth. Today, Spectrum is a national leader in substance abuse and mental health treatment, serving 40,000 individuals each year through more than 100 institutional and community-based programs, from Maine to Washington State. Many of Spectrum's programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Through the operation of these programs, Spectrum has demonstrated its effectiveness in developing strong partnerships with public sector purchasers. Recognizing the unique management approach needed to support a national organization, Spectrum's corporate infrastructure provides specialized expertise in the areas of clinical design, human resources, professional development, risk management, compliance and quality improvement.

Provide first-line technical support to end-users regarding hardware, software, and network issues in a fully in-office role.

Junior IT Helpdesk Technician

Job Description:<ul></ul>Benefits:<ul><li> Competitive wages</li><li> Paid sick days</li><li> RRSP matching</li><li> Support for accommodations upon request</li><li> Diversity, equity, and inclusion initiatives</li></ul>

Spectrum Health Systems

Junior IT Helpdesk Technician Provide first-line technical support to end-users regarding hardware, software, and network issues in a fully in-office role.  IT Support Specialist IT Support Spectrum Health Systems hospital-and-health-care addiction health-care hospital mental-health mental-health-care nec social-work specialty-outpatient-clinics substance-abuse MS Office365 Mobile Device Management LAN/WAN Networking Windows OS Active Directory Information Security Hardware and Software Configuration Troubleshooting Deployment Mobile OS Printers Mississauga

This full-time position involves handling helpdesk calls, emails, and support tickets, supporting desktop hardware, software, and network issues, and ensuring excellent customer service. The role requires shift rotations including overnight and weekend work at the Mississauga office.

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