UFORCE
11-50 employees
About UFORCE
UFORCE is a technology and workforce solutions company focused on connecting skilled professionals with employers, offering staffing, recruitment, and IT services. The company provides talent sourcing, contract and permanent placement, and workforce management solutions for clients across technology and business functions. UFORCE aims to streamline hiring processes and deliver qualified candidates through a combination of recruiting expertise and technology-driven matching. They serve a range of industries including IT, engineering, and professional services, positioning themselves as a partner for companies seeking flexible staffing and recruitment support.
3 days ago
Senior Technical Writer
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Description
- UFORCE is a defence-technology company building uncrewed vessels, ground robotics, aircraft, autonomy software, and command-and-control systems.
- The Technical Writer, C2 Engineering will turn engineering knowledge into clear, accurate documentation to help operators, Forward Deployed Engineers, customers, support teams, and engineers use UFORCE software with less direct engineering support.
- Reporting to the VP of Engineering, the role covers Nova Connect, Fleet Depot, Nova Console, UxV onboarding, observability, troubleshooting, deployments, upgrades, and rollback documentation.
- Key responsibilities include creating product guides, writing deployment/monitoring/troubleshooting/onboarding/upgrade/rollback procedures, documenting cloud deployments and Grafana/observability dashboards, creating symptom-based runbooks, documenting UxV onboarding workflows, keeping release notes and compatibility guidance current, working with engineering/product/support/security teams to validate technical content, and building a lightweight documentation process with owners, reviewers, versioning and review cadence.
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Requirements
- 5+ years in technical writing, developer documentation, SRE/operations documentation, solutions engineering, or a comparable technical role.
- Experience documenting complex software, cloud, infrastructure, robotics, IoT, or mission-critical systems.
- Ability to write clear user guides, deployment guides, troubleshooting runbooks, observability references, and upgrade procedures.
- Working knowledge of cloud platforms, Linux, containers or Kubernetes, CI/CD, APIs, networking, logs, metrics, and Grafana or similar tools.
- Ability to understand distributed systems well enough to document behaviour, dependencies, failure modes, and safe operating procedures.
- Experience turning incomplete or conflicting engineering input into clear, reviewable documentation.
- Experience validating documentation through execution, user testing, or technical review.
- Strong information architecture, documentation lifecycle, and versioning discipline.
- Clear communication, strong ownership, and comfort working with busy engineers and operational users.
- Awareness of customer-specific, access-controlled, export-sensitive, or operationally sensitive information.
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Benefits
- Remote work (role listed with global/company operations across multiple regions and no specific office location)
- Opportunity to work on high-impact defence-technology products across Europe, the United States and Asia
- Work with cross-functional teams (Engineering, Platform, Product, FDEs, operators, support, security)
- Career growth in a mission-driven company building autonomy and robotics platforms