Tangible, Inc.
Tangible, Inc.

51-200 employees

WebsiteLinkedIn
Software
Marketing
SaaS
Financial Services
About Tangible, Inc.

Tangible (gettangible.com) is a San Francisco–based software company that builds a no-code/low-code platform enabling companies to automate revenue operations and build embedded financial workflows. Its products focus on customer lifecycle orchestration, payments and billing automation, personalized revenue experiences, and tools that connect product and finance teams to accelerate monetization. Tangible positions itself as a platform to reduce engineering overhead for billing and payments integrations, offering orchestration, analytics and pre-built connectors to major billing and payment providers. The company primarily serves SaaS and subscription businesses looking to streamline monetization, automate revenue operations, and improve the end-to-end customer payment and billing experience.

19 hours ago

Support Engineer - AI-Driven (US Timezone)

Contract
Mid Level
Support Engineer

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Description
  • Tangible is seeking an AI-native Support Engineer to support a fintech SaaS platform by acting as the bridge between clients and engineering; the role focuses on responding to client inquiries, diagnosing issues (user error, configuration, data, or defects), executing basic corrective actions, escalating well-documented tickets to developers, raising change requests from recurring feedback, and using AI tools responsibly to improve communication, documentation, and issue analysis.

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Benefits
  • Fully remote role (ideally in the Americas)
  • US timezone coordination / work aligned to US timezones