Sutherland Global Services
1001-5000 employees
Business Process Outsourcing
Customer Experience Management
Technology Services
About Sutherland Global Services
Sutherland Global Services is a leading provider of business process outsourcing (BPO) and customer experience management solutions. Founded in 1986, the company specializes in delivering innovative technology and operational excellence to help clients enhance their customer engagement and streamline their business processes. With a global presence and a diverse portfolio of services, Sutherland is committed to driving growth and efficiency for its clients across various industries, including healthcare, finance, and technology.
19 hours ago
Manager - Content
Full-time
Mid Level
Content Manager
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Description
- We are looking for an experienced and well-articulate content writer to join the Brand and Communications team and create clear, engaging B2B content that explains technology-led services and business offerings to enterprise audiences.
- The role involves developing content across formats such as blogs, articles, case studies, POVs, video scripts, whitepapers, website copy, sales enablement collateral, and social media posts; translating technical and product information into simple, engaging content for business audiences; writing on themes like AI, Generative AI, Digital Engineering, Cloud & Infrastructure, Customer Experience, Automation & BPM, Data & Analytics, Cybersecurity and Enterprise Platforms; coordinating with freelance writers to scale output; working closely with the Content Head, practice leads and subject matter experts; supporting thought leadership, ABM/growth marketing and sales enablement; ensuring all content follows brand tone and messaging; and managing content timelines and review processes.
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Benefits
- Remote work / Work From Home (WFH)
- Hybrid work model (Hybrid WFH)
- Fixed shift and work schedule (details listed as Fixed)
- Written test required for internal applicants (process requirement mentioned)