ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
2 days ago
Sr Information Security Analyst
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Description
- About The ServiceNow Security Office The ServiceNow Security Organisation is dedicated to delivering world-class, innovative security solutions that minimise risk and protect both our company and our customers.
- By enabling the secure migration of sensitive data and workloads to the cloud, we help accelerate ServiceNow's position as the most trusted SaaS provider in the industry.
- We are committed to fostering an environment where our employees feel empowered, take pride in their work, and have the opportunity to make a meaningful impact.
- About the Team – Global Security Support Centre (GSSC) The Global Security Support Centre (GSSC) at ServiceNow is a diverse and highly skilled team of security professionals who play a pivotal role in strengthening both our internal and external security posture.
- The team collaborates closely with various functions across the company and serves as a key interface with our customers on security-related matters.
- Through expertise, communication, and a commitment to excellence, the GSSC team reinforces ServiceNow's reputation as a security-first organisation, consistently demonstrating our commitment to protecting our platform, our data, and our customers.
- GSSC Mission Statement: To provide external & internal facing security support on behalf of the Security Organisation to improve our customers' security posture and build Customer trust.
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Requirements
- A minimum of 3-5+ years of professional experience in information security or application security roles.
- ServiceNow Certified System Administrator (CSA)
- Two or more preferred certifications such as Azure AI Fundamentals, AWS Certified AI Practitioner, Offensive Security Web Assessor (OSWA), GIAC Web Application Penetration Tester (GWAPT), GIAC Security Essentials Certification (GSEC), GIAC Certified Incident Handler (GCIH), CISSP, CISM.
- Solid understanding of cloud computing models and major hyperscaler cloud models.
- Hands-on experience with using and understanding security tools and technologies, including: SIEM solutions, logging tools, load balancers, firewalls, WAFs, IDS/IPS, vulnerability management platforms, encryption techniques.
- Basic to Intermediate-level programming knowledge in Java/JavaScript.
- Intermediate to Advanced proficiency in using web proxy tools for security testing and assessments.
- In-depth understanding of web application vulnerabilities (e.g., OWASP Top Ten) and corresponding mitigation strategies.
- Ability to clearly explain security risks to non-technical stakeholders using straightforward, non-technical language.
- Good knowledge of key compliance and regulatory frameworks including: NIST, CIS, GDPR, HIPAA, PCI DSS, ISO standards.
- Experience working with AI technologies and designing AI-based solutions.
- Strong analytical and problem-solving capabilities.
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Benefits
- Flexible or remote work options.
- Inclusive and supportive work environment.
- Opportunity to make a meaningful impact.