ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
4 days ago
ServiceNow Staff Site Reliability Engineer
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Description
- Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness; maintain production-like release and test ServiceNow environments; build and integrate automated test pipelines, observability, reliability signals, deployment intelligence, and quality gates into CI/CD workflows; develop automation solutions to improve engineering productivity and reduce manual toil; build reusable frameworks, self-service engineering environments, test data management, mock services, and developer productivity tooling; design and enhance Kubernetes-based platforms for scalable test infrastructure and release automation; implement automated validation for failure detection, deployment verification, policy enforcement, security checks, resilience testing, and operational health assessments; resolve complex platform, infrastructure, and networking challenges through software engineering and automation; partner with engineering teams to improve platform reliability, release quality, and cloud-native adoption; participate in architecture reviews and mentor engineers while fostering a culture of reliability, automation, and operational excellence.
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Benefits
- Flexible or Remote work persona (flexible work arrangements)
- Equal opportunity employer practices and accommodations for applicants (inclusive hiring and accessibility support)