ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
5 days ago
ServiceNow Senior Customer Success Manager - Veza
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Description
- The Senior Customer Success Manager is accountable for end-to-end success of a defined portfolio of enterprise customers, driving executive alignment, platform adoption, realized business value, renewal readiness, and expansion; the role operates in a high-touch engagement model, managing 10-20 strategic enterprise and mid-market customers, engaging with CIO/CISO-level stakeholders, orchestrating cross-functional teams, delivering executive business reviews, building multi-year success plans, ensuring renewal predictability, and leading integrated account planning across Sales, Solutions, and Customer Success.
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Benefits
- Flexible or Remote work persona / remote work flexibility
- Distributed work approach with flexibility and trust (work persona options: flexible, remote, or required in office)
- Equal Opportunity Employer policies and candidate accommodations
- Accessible and inclusive candidate experience with reasonable accommodations upon request