Platacard
11-50 employees
Fintech
Payment Solutions
About Platacard
Platacard is a fintech company that specializes in providing innovative payment solutions through virtual and physical cards. Their mission is to simplify financial transactions for businesses and consumers alike, offering a seamless experience in managing payments. With a focus on security and user-friendly technology, Platacard aims to revolutionize the way people handle their finances, making it easier to spend, manage, and track expenses. The company is rapidly growing in the payment solutions industry, catering to a diverse clientele.
4 days ago
Business Analyst Junior+ [Authentication]
Full-time
Entry Level
Business Analyst
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Description
- We are looking for a Business Analyst to join the Authentication team.
- The team is responsible for how users securely access and interact with the bank.
- We build and improve authentication, authorization, and confirmation mechanisms that protect customer accounts while keeping critical user journeys simple and convenient.
- The team's domain covers a wide range of scenarios, including login and device management, user verification, confirmation of payments and sensitive actions, and other security-related customer interactions.
- As Plata expands its business banking offering, the team is also responsible for authentication and authorization experiences for SME (Small and Medium-sized Enterprise) customers, including multi-user access, role management, and secure approval flows for financial operations.
- In this role, you will work at the intersection of product, technology, operations, and security, helping design and evolve authentication products and operational processes that are secure, scalable, and user-friendly.
- You will collaborate closely with Product Managers, Engineering, Fraud Prevention, Support, and Compliance teams while contributing to one of the most critical customer-facing domains in the bank.
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Requirements
- 1–2 years of experience as a Business Analyst or System Analyst
- Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or another technical field
- Confident understanding of how modern web services and APIs work
- Familiarity with data exchange formats such as JSON and Protobuf
- Basic SQL skills and willingness to work with data
- Ability to translate business needs into clear, structured requirements and effectively prioritize them
- Proven experience gathering and documenting business requirements and designing business processes
- Strong analytical mindset and attention to detail
- Experience creating visual process documentation using BPMN, UML, Data Flow Diagrams (DFD), or similar methodologies
- Strong stakeholder management and cross-functional collaboration skills
- Ability to balance customer experience, operational efficiency, and security requirements
- B2 or higher English level for effective communication with an international team
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Benefits
- Relocation support to one of our hubs — Serbia or Georgia — with assistance for the employee and their family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave