2 months ago
End User Computing I
Phoenix - Remote
Full-time
Mid Level
End User Computing I
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Description
- We are a hybrid, remote-office company dedicated to growing our talent anywhere!
- We have onsite locations in Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.
- At Pathward, we take pride in creating financial inclusion for all™.
- We are a financial empowerment company working with innovators to increase financial access, choice, and opportunity.
- Our team of problem solvers and innovators embraces diversity and values our *HUMBLE*HUNGRY*SMART approach, believing our strength lies in our voices and perspectives.
- While supporting hybrid remote work, this role requires onsite work at our Phoenix, AZ location.
- The role involves supporting technology services, supporting end user technologies, system testing, and other duties as assigned.
- The candidate should have a bachelor's degree or equivalent, up to 2+ years of experience, proficiency with Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory, AutoPilot, JAMF, ServiceNow (preferred), Teams Rooms, VDI, imaging tools, and break/fix procedures.
- Strong asset management, communication skills, and relevant certifications like CompTIA A+ are a plus.
- The salary range is $43,000 – $70,000, with benefits including health insurance, 401(k), life insurance, disability benefits, paid time off, and more.
- The role is eligible for an annual performance incentive.
- Pathward is an equal opportunity employer committed to inclusion and diversity.
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Requirements
- Bachelor's degree or equivalent education and work experience.
- Up to 2+ years with bachelor's or equivalent.
- Proficiency with Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory.
- Experience with AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms, VDI, imaging tools, and break/fix procedures.
- Strong understanding of asset management, inventory control, and shipping/receiving processes.
- Ability to manage tasks independently, prioritize, and adapt quickly.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-centric mindset.
- Relevant certifications such as CompTIA A+, HDI-SCA, or Apple’s Device Support and Deployment & Management certifications are a plus.
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Benefits
- Health insurance
- 401(k) retirement benefits
- Life insurance
- Disability benefits
- Paid time off
- More benefits as detailed in the posting