OpsGenie
OpsGenie

5001-10000 employees

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About OpsGenie

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 85,000 global customers (including 85 of the Fortune 100), we're advancing the power of collaboration with products including Jira, Jira Service Desk, Confluence, Hipchat, Bitbucket, Trello, Stride, and more. Driven by honest values, an amazing culture, and consistent revenue growth, we're out to unleash the potential of every team. For more information, visit

2 months ago

Manager, Enterprise Account Management

Full-time
Mid Level
Manager, Enterprise Account Management
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Description
  • We are looking for an experienced Manager who can develop, champion, and motivate a team of highly-skilled Enterprise Account Managers, responsible for the retention and expansion of our largest Enterprise customers. With over 300,000 customers worldwide, our Account Management team is assigned to the largest, most complex customers in their respective regions.
  • Our Account Management team owns both retention and expansion, ultimately contributing to the transformation of our largest Enterprise customers. Your team will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.
  • We want a team player who can demonstrate both strong leadership skills and humility in an organization that prides itself on its open, honest, and supportive culture.
  • Working at Atlassian
  • Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

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Benefits
  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits to support employees and their families
  • Engagement with local community