Miratech
1001-5000 employees
Information Technology and Services
IT Consulting
Software Development
About Miratech
Miratech is a global IT services and consulting company specializing in digital transformation, software engineering, and IT outsourcing. Founded in 1989, the company delivers innovative technology solutions to enterprises worldwide, focusing on enhancing business performance through custom software development, cloud services, and IT consulting. Miratech serves a diverse range of industries including finance, telecommunications, and healthcare, leveraging its expertise to drive digital innovation and operational efficiency. With a strong commitment to quality and client satisfaction, Miratech operates across multiple countries, supporting global clients with scalable and flexible IT solutions.
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Description
- Miratech is a global IT services and consulting company supporting digital transformation for large enterprises worldwide.
- They are looking for a skilled Google Dialogflow Bot Developer with strong Python expertise to design, develop, and optimize conversational AI solutions and self-service IVR components.
- The role involves building scalable virtual agents for voice and chat channels, ensuring seamless customer interactions, and leveraging AI/ML capabilities for continuous improvement.
- Responsibilities include designing and maintaining dialog flows, intents, entities, and fulfillment services; developing Python-based middleware, backend services, and APIs; optimizing bot performance; collaborating with UX and business teams; implementing logging, monitoring, and analytics; providing technical leadership, mentoring junior developers, and performing code reviews.
- The ideal candidate has 4+ years of software development experience, with at least 3 years in Dialogflow ES/CX, strong Python programming skills, experience with GCP services, designing RESTful APIs, NLP/NLU principles, and familiarity with third-party integrations.
- Nice to have: Google ADK.
- Miratech offers a culture of relentless performance, competitive pay and benefits, remote work flexibility, professional development opportunities, impactful global projects, a multicultural environment, and social sustainability values.
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Requirements
- 4+ years of software development experience
- At least 3 years in Dialogflow ES/CX
- Strong programming experience in Python (Flask/FastAPI/Django)
- Hands-on experience with Google Cloud Platform (GCP) services (CCAI, Pub/Sub, Agentic AI, Cloud Functions, Cloud Run, BigQuery)
- Expertise in designing and deploying RESTful APIs and webhooks for bot fulfillment
- Knowledge of NLP/NLU principles, speech-to-text, and text-to-speech integration
- Familiarity with third-party integrations (CRM, contact centers, databases, etc.)
- Bachelor’s/Master’s in Computer Science, Engineering, or related field
- Experience with version control (Git), CI/CD pipelines, and Agile methodologies
- Strong debugging, problem-solving, and communication skills
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Benefits
- Health insurance
- Language courses
- Relocation program
- Work from anywhere culture with remote work flexibility
- Professional development opportunities including certification programs and mentorship
- Internal mobility and internship opportunities
- Impactful projects for top global clients
- Inclusive, multicultural, and supportive work environment
- Social sustainability practices focused on IT education, community empowerment, environmental sustainability, and gender equality