Levanta is a creator affiliate platform for modern e-commerce; the Customer Success Manager, APAC will serve as the primary point of contact for China-based customers and agency partners, driving adoption, retention and growth by understanding customer goals and ensuring success on Levanta’s platform.
The role involves cross-functional collaboration with sales, engineering, product, and publisher development teams, matching customers with affiliates, monitoring customer health metrics, conducting regular check-ins, advocating for customer needs internally, and maintaining expertise in the platform and industry trends.
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Benefits
Competitive salary and benefits package
Open vacation and sick policy (take the time you need)
Opportunity for professional growth and advancement within a rapidly expanding startup
A dynamic and supportive work environment that encourages innovation and creativity