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Levanta

1 week ago

Customer Success Manager, APAC (China Based, Mandarin & English Fluent)

Full-time
Mid Level
Customer Success Manager

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Description
  • Levanta is a creator affiliate platform for modern e-commerce; the Customer Success Manager, APAC will serve as the primary point of contact for China-based customers and agency partners, driving adoption, retention and growth by understanding customer goals and ensuring success on Levanta’s platform.
  • The role involves cross-functional collaboration with sales, engineering, product, and publisher development teams, matching customers with affiliates, monitoring customer health metrics, conducting regular check-ins, advocating for customer needs internally, and maintaining expertise in the platform and industry trends.

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Benefits
  • Competitive salary and benefits package
  • Open vacation and sick policy (take the time you need)
  • Opportunity for professional growth and advancement within a rapidly expanding startup
  • A dynamic and supportive work environment that encourages innovation and creativity
  • A culture that values diversity and inclusion