GiveDirectly
201-500 employees
Nonprofit Organization Management
Philanthropy
International Development
About GiveDirectly
GiveDirectly is a nonprofit organization that pioneers direct cash transfer programs to people living in extreme poverty. Founded in 2008, the organization leverages technology and rigorous research to deliver unconditional cash directly to recipients, empowering them to make their own decisions about how to improve their lives. GiveDirectly operates primarily in East Africa and has expanded its programs to include disaster relief and refugee assistance. Their mission is to transform the way aid is delivered by focusing on transparency, efficiency, and the dignity of recipients.
4 days ago
Chief of Staff, Emergency Cash (Senior Manager)
Full-time
Senior
Chief of Staff
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Description
- GiveDirectly is scaling our emergency response operations to reach more people, faster, with cash after a crisis.
- Our belief is that cash assistance, delivered quickly after a crisis, is more effective and dignified than in kind assistance for most populations in crisis.
- As the portfolio grows, so does the need for strong operating systems, clear strategic priorities, and compelling positioning that helps EC build trust and influence across the humanitarian ecosystem.
- As Senior Manager, Emergency Cash Chief of Staff you will serve as a strategic partner to EC leadership, helping the team operate more effectively and increase its impact.
- You will own performance management systems, strategic planning processes, and key operating mechanisms that ensure visibility into priorities, progress, and outcomes.
- You will also lead strategic initiatives that strengthen how Emergency Cash is positioned internally and externally, including advancing GiveDirectly's 'Brand as Access' strategy to build recipient trust and deepen engagement with key stakeholders.
- This role sits at the intersection of strategy, operations, and organizational effectiveness.
- You will work across teams to improve decision-making, create scalable systems and resources, develop core EC messaging and collateral, and support high-priority strategic initiatives.
- The ideal candidate is a structured problem solver who enjoys turning ambiguity into action, building systems that help teams perform at a high level, and driving cross-functional work from concept through execution.
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Requirements
- Exceptional alignment with GiveDirectly's values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
- 6+ years of experience in strategy, operations, management consulting, business operations, organizational effectiveness, product strategy, or a related field in a mission-driven or high-performance environment.
- Demonstrated experience building systems, processes, and operating mechanisms that improve team performance, accountability, and organizational effectiveness.
- Experience leading strategic planning, goal-setting, performance management, or business review processes.
- Strong strategic thinking and analytical skills, with the ability to identify patterns, synthesize insights, and translate findings into actionable recommendations.
- Excellent project management skills and a track record of independently driving complex, cross-functional initiatives from inception through execution.
- Outstanding written and verbal communication skills, including experience creating executive-level presentations, strategic documents, and stakeholder-facing materials.
- Ability to influence and align diverse stakeholders without direct authority while balancing multiple priorities in a fast-paced environment.
- Ability to thrive in ambiguity, proactively identify opportunities for improvement, and build practical solutions that scale with high ownership.
- Experience developing messaging, positioning, stakeholder engagement strategies, or go-to-market approaches for products, programs, or initiatives.
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Benefits
- A supportive team that works hard and cares hard
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off that staff is encouraged to take
- Allowances for desk set-up and learning and development