Genea
51-200 employees
commercial-real-estate
access-control
cloud-based-software-solution
hvac
invoicing
mobile-access
proptech
real-estate
smart-building
software-development
support
tenant-billing
visitor-management
About Genea
Genea provides cloud-based software and services 24/7 for the commercial real estate industry. We develop value-added tools for property teams to manage tenant-related services including after hours HVAC and lights, automated submeter reading and billing, and building apps and web services.
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Description
- The Senior Vice President of Operations at Genea serves as the company's top operational leader, responsible for shaping and executing the strategic vision for all global operations functions.
- This includes overseeing Submeter Billing, Security, On-Demand HVAC, Implementations, Technical and Customer Support, Customer Success, Business Operations, Finance, and Administration.
- The role requires a strategic, decisive leader who thrives in a fast-paced, high-growth B2B SaaS environment, with proven experience managing multiple teams, driving collaboration, and deploying AI-driven solutions.
- Key responsibilities include managing day-to-day global operations, establishing KPIs, leading a team of managers and directors, overseeing a workforce of over 50 employees across the US and India, and collaborating with executive leadership on organizational planning.
- The ideal candidate has 10+ years of experience in operations management, strong leadership skills, technical savviness, and experience with AI implementation.
- The role offers an estimated salary range of $250,000 to $300,000 plus performance bonuses, along with comprehensive benefits including health, dental, vision, FSA, life insurance, disability, PTO, and a 401(k).
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Requirements
- 10+ years of progressive experience in operations management, preferably within a high-growth B2B SaaS environment.
- Proven success overseeing multiple diverse teams and driving strong collaboration both within Operations and across cross-functional departments.
- Strong people leadership skills with a demonstrated track record of managing, developing, and scaling global teams.
- Ability to establish, manage, and prioritize multiple complex projects, with excellence in project planning, execution, and follow-through.
- Experience building, maintaining, and evolving operational KPIs and performance reporting to support data-driven decision making.
- Technically savvy, with proficiency in Microsoft Office and the ability to quickly learn and adopt new tools and platforms.
- Deep knowledge of AI capabilities and a proven track record implementing AI tools and systems to enhance operational efficiency, effectiveness, and customer experience.
- Exceptional written and verbal communication skills, with the ability to clearly articulate ideas to both technical and non-technical audiences.
- Strong attention to detail, a high sense of urgency, and an entrepreneurial mindset suited for a fast-paced, lean, high-growth organization.
- Experience leading organizational change and driving operational transformation is highly desired.
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Benefits
- Medical, dental, and vision insurance
- Flexible spending accounts (FSA)
- Life insurance
- Accidental death and dismemberment (AD&D) insurance
- Long-term disability (LTD) coverage
- Paid time off (PTO)
- 401(k) retirement savings plan