Gcore
Gcore

201-500 employees

WebsiteLinkedIn
Information Technology & Services
Cloud Computing
Content Delivery Network (CDN)
Cybersecurity
About Gcore

Gcore is a global IT infrastructure provider specializing in content delivery network (CDN) services, cloud computing, and cybersecurity solutions. Founded in 2014, the company offers a wide range of products including cloud hosting, edge computing, DDoS protection, and streaming services designed to optimize digital content delivery and enhance online security. Gcore operates a global network of data centers and points of presence, enabling low-latency and high-performance connectivity for clients worldwide. Their mission is to empower businesses with reliable, scalable, and secure digital infrastructure to support their growth and digital transformation initiatives.

2 months ago

Technical Support Engineer

Full-time
Mid Level
Technical Support Engineer
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Description
  • At Gcore, you will handle customer and internal requests through chat, email, and phone, providing consultations on Edge Network products and services.
  • Conduct technical diagnostics, resolve complex issues, and escalate when necessary.
  • Share knowledge with team members to enhance support capabilities.
  • The role involves working night shifts from 7 pm to 7 am, with benefits including competitive compensation, flexible work options, private medical insurance, extra vacation and sick leave, language courses, and social activities.
  • Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, with over 210 edge locations and 50+ cloud regions, collaborating with top technology partners.

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Benefits
  • Competitive compensation
  • Flexible working hours and hybrid or remote options
  • Work from anywhere in the world for up to 45 days per year
  • Private medical insurance for you and your family
  • Extra paid vacation and sick leave days
  • Support for life’s important moments and celebrations
  • Language courses to help you connect and grow
  • Modern, welcoming offices with snacks, drinks, and entertainment
  • Team sports and social activities