Eurofins Genomics
Eurofins Genomics

10-50 employees

WebsiteLinkedIn
biotechnology-research
genomics
research-services
bioinformatics
dna-sequencing-services
gene-synthesis-services
biotechnology
dna-sequencing
fitness
gene-synthesis
health
health-care
nextgeneration-sequencing
rna
wellness
About Eurofins Genomics

Eurofins Genomics provides the fastest high-quality products and services in the genomics industry. - Sanger Sequencing service for all types of DNA templates - Custom DNA oligonucleotides with hundreds of options available on modifications - Specialized long RNA oligos or siRNA duplexes with a large variety of modifications available - Gene Synthesis for individual genes or complete libraries using codon optimization software - Next Generation Sequencing using Illumina, Roche, and Pacific Biosciences platforms. As part of the Eurofins Scientific group, the clients of Eurofins Genomics enjoy the power of over 14,000 staff in around 180 laboratories across 35 countries. Eurofins Scientific is the world leader in food and bio/ pharma products testing. Many of its labs are found here in the US and throughout the Americas. It is also number one in the world in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, pharma discovery services, and central laboratory services.

2 months ago

IT Infrastructure Service Desk

Full-time
Mid Level
IT Infrastructure Service Desk
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Description
  • Eurofins Scientific is an international life sciences company offering analytical testing services across various industries.
  • The role involves providing technical support to customers through phone and helpdesk systems, diagnosing issues, performing remote troubleshooting, and escalating complex problems.
  • The ideal candidate has at least one year of help desk experience, proficiency with Windows computers, and an associate degree in IT or related field.
  • Responsibilities include capturing support issues, troubleshooting remotely, recording events, and supporting team training.
  • The company emphasizes diversity, development, and sustainability initiatives.

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Requirements
  • Associate degree in information technology and/or 1+ years of help desk experience
  • Proficiency with Windows based computers
  • Advanced English level
  • Bachelor’s degree OR advanced student in systems engineering OR related IT field
  • 1+ years of IT helpdesk experience in computer hardware/software troubleshooting support
  • 1+ years of proficient experience in Windows based computers

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Benefits
  • Support for career development and training
  • Diversity and inclusion policies
  • Sustainability initiatives and carbon neutrality goals