Entain
5001-10000 employees
Gambling
Sports Betting
Online Gaming
Entertainment
About Entain
Entain plc is a global sports betting and gaming group that operates a diverse portfolio of leading brands across retail and digital channels. Founded in 2004 and headquartered in the UK, Entain offers a wide range of products including sports betting, casino, poker, and bingo through its well-known brands such as bwin, Ladbrokes, Coral, and PartyPoker. The company is committed to responsible gambling and innovation, leveraging technology to enhance customer experience and expand its global footprint. Entain is a market leader in the regulated gaming industry, focusing on sustainable growth and compliance with regulatory standards worldwide.
4 days ago
Entain Trading Incidents Analyst
Full-time
Mid Level
Trading Analyst
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Description
- In the position of Trading Incidents Analyst, you will work with Product, Technology, and Trading teams to help manage trading-related incidents.
- You will help ensure minimal customer impact and contribute to high-quality service delivery.
- You will provide 24/7 support to Entain's Trading teams globally.
- You will support the monitoring, logging, and evaluation of Trading Incidents, escalating issues, and assisting senior team members in investigations and resolutions.
- This is a night shift position.
- The first months of employment will be dedicated to training, which will take place during day shifts with mandatory office presence.
- Once training is complete and you transition to night shifts, the role becomes fully remote.
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Requirements
- Degree level education is desirable but not essential.
- Ability to clearly document and explain issues in a structured and easy-to-understand way.
- Willingness to summarise trading and incident-related information with guidance.
- Accuracy and thoroughness in completing tasks.
- Previous experience in an operational, trading, customer support, or technical support environment is desirable but not required.
- An interest in sports betting, trading operations, or incident management, with a willingness to develop into a more senior role.
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Benefits
- Generous group bonus scheme
- Private medical insurance
- Pension Scheme
- Free subscription to wellbeing app Unmind
- Entain & Enhance days – 2 paid days off to focus on your professional or personal development
- Sharesave Scheme