Camunda
201-500 employees
Software Development
Information Technology and Services
Business Process Management
About Camunda
Camunda is a global software company specializing in workflow and decision automation solutions. Founded in 2008, it provides an open-source platform that enables organizations to model, automate, and optimize business processes and decisions using BPMN, CMMN, and DMN standards. Camunda's mission is to empower developers and business users to build scalable and flexible process-driven applications that improve operational efficiency and agility. The company serves a wide range of industries including finance, insurance, telecommunications, and government, and is recognized for its developer-friendly tools and strong community support.
4 days ago
Customer Success Manager - AMER
Full-time
Mid Level
Customer Success Manager
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Description
- As a Customer Success Manager at Camunda you’ll be the strategic partner to a portfolio of enterprise customers, guiding them from onboarding through renewal to achieve adoption, growth, and measurable outcomes; you will drive retention and expansion, lead structured customer conversations, use data to prioritize actions and forecast outcomes, project-manage cross-functional work to unblock customers, and contribute to the Customer Success practice by sharing learnings and refining playbooks and processes.
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Benefits
- Competitive, fair, and transparent compensation with location-based salary ranges
- Equity through Virtual Stock Option Plan (VSOP) where applicable
- Remote & Flexible work from anywhere with home office budget
- Co-working space support
- Flexible time off
- Annual Kickoff, team offsites, and local Camundi Connection Budgets for in-person connection
- Locally tailored healthcare
- Modern Health for global mental wellbeing
- Live Well Lifestyle Spending Account (LSA) for wellbeing, launching in 2026 and scaling to €1,000 annually from 2027
- Retirement and pension plans (often with company contributions)
- Life and disability insurance where relevant
- Up to $/€/£1,000 per year for professional development (courses, certifications, books)