Appen
1001-5000 employees
About Appen
Appen is a global leader in providing high-quality training data for machine learning and artificial intelligence applications. The company specializes in data annotation, data collection, and model evaluation services that help organizations improve the accuracy and performance of their AI systems. Founded in 1996, Appen leverages a large crowd of skilled contractors worldwide to deliver scalable and diverse datasets across multiple languages and domains. Their mission is to enable better AI outcomes by providing reliable, human-annotated data that powers innovative technologies across industries such as technology, automotive, financial services, and retail.
1 week ago
Client Partner
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Description
- As a Client Partner, you will build and nurture high-value client relationships and ensure successful delivery of AI data projects by acting as a trusted advisor connecting client objectives to project execution and coordinating internal teams; you will define project approaches, deliverables, staffing, pricing, manage scope/timelines/budgets/risks, identify opportunities to expand services and renew engagements, and lead performance and post-project reviews to evaluate business impact and strengthen future engagements.
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Requirements
- Experience managing client relationships and projects in a professional AI, LLM, data, or related technology solutions environment.
- Relevant degree or equivalent professional experience (min 2+ years).
- Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations.
- Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends.
- Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth.
- Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly.
- Ability to adapt to changing priorities and evolving client needs.
- Experience in project management, account growth, or strategic consulting.
- Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts.
- Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions.
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Benefits
- Flexibility to deliver work in a way that works for you and your team (flexible working arrangements)
- Development opportunities and resources to build capability over time
- Collaborative, innovative culture valuing curiosity and accountability
- Work on complex, impactful AI challenges across industries and geographies
- Tools and resources to support work (platforms and team support)