Advanced Nutrients
201-500 employees
agricultural-chemical-manufacturing
agriculture-construction-mining-machinery-manufacturing
biotechnology-research
cannabis-cultivation
chemical-manufacturing
cannabis-nutrient-products
research-services
agriculture
cannabis-advocacy
cannabis-products
chemicals
hydroponic-fertilizers
hydroponics
hydroponics-equipment
manufacturing
organic-nutrients
organics
plant-nutrients
About Advanced Nutrients
Advanced Nutrients is an international marketer and manufacturer of agricultural, home & garden, hydroponics fertilizers and plant nutrients. As experts in plant nutrition and soil science, our team of PHD scientists has manufactured the finest line of organic fertilizers and soil conditioning agents that improve plant nutrient uptake, organic beneficial bacteria's that restore the natural balance of soil, and rooting and flowering formulas that will never harm the environment. Advanced Nutrients mission is to make the world passionate about growing plants hydroponically.
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Description
- At Nutrient, we equip developers and innovators with tools to simplify workflows and accelerate software creation.
- As a Customer Success Engineer, you'll join our Support team to provide hands-on technical guidance, troubleshoot complex setups, and collaborate internally to improve the developer experience.
- You'll support customers using our Web SDK, Document Web Services, and Document Engine, helping them maximize product value.
- The role involves guiding developers through integrations, delivering developer-focused support, and improving documentation and internal tooling.
- We value proactive, collaborative, curious, and results-oriented individuals who take ownership and focus on impact.
- Nutrient is a remote-first, globally distributed company offering competitive salaries, benefits, and opportunities for growth.
- Candidates in the US must be located in specific states for payroll purposes.
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Requirements
- Excellent written communication and problem-solving skills
- Proactive mindset and desire to help customers succeed
- Ability to build trust with customers and internal teams
- Bias toward action and prioritization skills
- Experience supporting SDKs, APIs, or developer tools is a plus
- Strong technical troubleshooting skills
- Ability to explain complex technical concepts clearly
- Customer support or technical support experience
- Familiarity with web development and SDKs
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Benefits
- Competitive salaries
- Comprehensive benefits
- Remote work environment
- Annual global retreats in locations like Croatia, Spain, and Greece
- Work from home flexibility
- Supportive team culture focused on growth and collaboration