Support Specialist

Munson Healthcare is a comprehensive health system based in northern Michigan, providing a wide range of medical services including hospital care, outpatient services, and specialty care. Founded in 1976, the organization is committed to improving the health and well-being of the communities it serves through high-quality, compassionate care. Munson Healthcare operates multiple hospitals and clinics, offering advanced medical treatments and leveraging innovative technologies. The system emphasizes patient-centered care, community health initiatives, and education to support both patients and healthcare professionals.

Assist customers by providing first-line support and troubleshooting for healthcare systems and technology in a customer-focused manner.

Helpdesk Associate

Job Description:<ul></ul>Requirements:<ul><li> High school diploma or GED required</li><li> Associate's degree in Information Systems, Business or Healthcare is preferred</li><li> Keyboarding proficiency</li><li> Basic knowledge of Microsoft Office programs and Microsoft Windows</li><li> Troubleshooting skills for laser jet, ink jet, and label printers, scanners, and fax machines</li><li> Troubleshooting skills related to computer hardware and software</li><li> Troubleshooting skills related to TCP/IP network connectivity issues</li></ul>Benefits:<ul><li> Full benefits package including paid holidays and generous PTO</li><li> Tuition reimbursement and access to career development resources</li><li> Employee discounts</li><li> Free individual retirement counseling</li><li> Free wellness platform for employees and their families</li><li> Personalized support for personal or family challenges</li></ul>

Munson Healthcare

Helpdesk Associate Assist customers by providing first-line support and troubleshooting for healthcare systems and technology in a customer-focused manner.  Support Specialist Operations Munson Healthcare Healthcare Hospital & Health Care Microsoft Office Microsoft Windows TCP/IP printers scanners fax machines Traverse City

The Helpdesk Associate handles first contact resolution, triages issues, and provides operational support for Munson Healthcare's systems and services. The role involves troubleshooting hardware, software, and network problems, documenting activities, and escalating issues as needed.

Retail Store Manager

The Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry.

Responsibilities include recruiting, training, motivating, and developing staff; managing inventory levels and product ordering; creating relationships with customers; meeting sales and operational goals; managing daily store operations including cash handling, staffing, and compliance; developing sales and marketing strategies; analyzing sales data; and ensuring a safe, clean environment. The role requires working over 40 hours a week, including nights, weekends, and holidays, with additional tasks as assigned.

Oversees the operations of a retail location, managing staff, inventory, and customer service to meet sales and operational goals.

The Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry.

Responsibilities include recruiting, training, motivating, and developing staff; managing inventory levels and product ordering; creating relationships with customers; meeting sales and operational goals; managing daily store operations including cash handling, staffing, and compliance; developing sales and marketing strategies; analyzing sales data; and ensuring a safe, clean environment. The role requires working over 40 hours a week, including nights, weekends, and holidays, with additional tasks as assigned.Benefits:<ul><li> Benefits available: health, dental, vision, life insurance, effective after 60 days of employment</li><li> Merchandise discounts</li><li> Development and growth opportunities</li><li> Monthly Bonus</li><li> Merit Increase bi-annually</li><li> Recognition program</li></ul>

WILD BILLS TOBACCO STAFFING LLC

Retail Store Manager Oversees the operations of a retail location, managing staff, inventory, and customer service to meet sales and operational goals. The Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry.

Responsibilities include recruiting, training, motivating, and developing staff; managing inventory levels and product ordering; creating relationships with customers; meeting sales and operational goals; managing daily store operations including cash handling, staffing, and compliance; developing sales and marketing strategies; analyzing sales data; and ensuring a safe, clean environment. The role requires working over 40 hours a week, including nights, weekends, and holidays, with additional tasks as assigned. Retail Store Manager AI Engineer WILD BILLS TOBACCO STAFFING LLC Traverse City Michigan

The Retail Store Manager is responsible for leading store staff, managing daily operations, and ensuring excellent customer service. They also develop sales strategies, handle inventory, and ensure compliance with policies.

Cardiovascular Device Technician

Function as a subject matter expert and champion of patient care, under the supervision of electrophysiologists, for cardiac device patients by providing thorough pacemaker, AICD interrogation and reprogramming. Prepares patient for and assists with examinations. Makes changes to device settings per physician direction. Recognizes abnormalities, malfunctions, and End of Service indicators; notifies cardiologist and assists in scheduling patients for follow-up or replacement as indicated. The role is based at Munson Healthcare in Traverse City, MI, with some travel to outreach locations including Petoskey, Gaylord, Indian River, and Charlevoix. It offers a hybrid schedule (Monday - Friday, Day Shift). Benefits include tuition reimbursement, full benefits, paid holidays, PTO, employee discounts, retirement counseling, wellness programs, and more.

Provide expert care for cardiac device patients, including pacemaker and AICD interrogation and reprogramming, under electrophysiologist supervision.

United States

Function as a subject matter expert and champion of patient care, under the supervision of electrophysiologists, for cardiac device patients by providing thorough pacemaker, AICD interrogation and reprogramming. Prepares patient for and assists with examinations. Makes changes to device settings per physician direction. Recognizes abnormalities, malfunctions, and End of Service indicators; notifies cardiologist and assists in scheduling patients for follow-up or replacement as indicated. The role is based at Munson Healthcare in Traverse City, MI, with some travel to outreach locations including Petoskey, Gaylord, Indian River, and Charlevoix. It offers a hybrid schedule (Monday - Friday, Day Shift). Benefits include tuition reimbursement, full benefits, paid holidays, PTO, employee discounts, retirement counseling, wellness programs, and more.Requirements:<ul><li> Cardiac Device Specialist Certification required within 5 years of hire</li><li> Bachelor's degree in Exercise Science, Nursing, or related field; Master's degree preferred</li><li> In lieu of a Bachelor's degree, minimum of 3 years' experience in cardiac telemetry, electrocardiogram tech, monitor tech, or device monitoring</li><li> Minimum of 1 year experience in cardiac services required</li><li> 1 year of cardiac device experience preferred</li></ul>Benefits:<ul><li> Full benefits including health insurance, dental, vision</li><li> Paid holidays and generous PTO</li><li> Employee discounts</li><li> Free individual retirement counseling</li><li> Tuition reimbursement and career development opportunities</li><li> Free wellness platform for employees and families</li><li> Personalized support for personal or family challenges</li></ul>

Cardiovascular Device Technician Provide expert care for cardiac device patients, including pacemaker and AICD interrogation and reprogramming, under electrophysiologist supervision. Function as a subject matter expert and champion of patient care, under the supervision of electrophysiologists, for cardiac device patients by providing thorough pacemaker, AICD interrogation and reprogramming. Prepares patient for and assists with examinations. Makes changes to device settings per physician direction. Recognizes abnormalities, malfunctions, and End of Service indicators; notifies cardiologist and assists in scheduling patients for follow-up or replacement as indicated. The role is based at Munson Healthcare in Traverse City, MI, with some travel to outreach locations including Petoskey, Gaylord, Indian River, and Charlevoix. It offers a hybrid schedule (Monday - Friday, Day Shift). Benefits include tuition reimbursement, full benefits, paid holidays, PTO, employee discounts, retirement counseling, wellness programs, and more. Cardiovascular Device Technician Vice President Munson Healthcare Healthcare Hospital & Health Care Traverse City Michigan

This role involves assisting with examinations, adjusting device settings per physician instructions, and recognizing device malfunctions. It requires certification and experience in cardiac services.

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