We are looking for an Operations Manager to take end-to-end responsibility for building and developing a customer service project for a client from the Prague office. The role involves designing processes from scratch, developing scalable operational structures, leading multiple Team Leads and their remote teams, and acting as a central project and client contact. Responsibilities include strategic process design, holistic project and account management with attention to economic goals, leadership and organisational development of permanent and freelance employees, data-driven steering through KPI analysis and independent decision-making, stakeholder management across Recruiting, Training, Quality and Tech, and contributing to the strategic development and scaling of the overall operations setup.

The Operations Manager-Late Shift is responsible for building and developing a customer service project, designing processes, and leading teams in a flexible, hybrid work environment.

The Senior SAP MDG Developer will support the ongoing development of a global SAP landscape.