Retail Customer Service Representative Cover Letter Examples And Template
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Retail Customer Service Representative Cover Letter Examples
Retail Customer Service Representative Cover Letter At Foodstuffs
Foodstuffs
Christchurch
With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training.About us: We're a team of 14
000 who make sure all South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated
our co-operative has more than 200 PAK'nSAVE
New World
Four Square
Raeward Fresh and On the Spot stores feeding the South Island. We value being at the heart of our communities
like we've always been
to make the South Island a better place - for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island
there's a Foodstuffs store serving you and your whānau. Our success is down to our people who bring their skills
experience
passion
and expertise to make Foodies an amazing and rewarding place to work. Given the breadth of our cooperative
the opportunities for development are endless. Our values: At Foodstuffs South Island
together we drive success to be our best and care for our whānau. We recognise that it takes a collective effort to achieve success
and we thrive on fostering a culture of collaboration to drive innovation and embracing challenges as a united team. We are committed to supporting our people
and to positively impact the lives of South Islanders every day. About the role: Reporting to the Retail Customer Service Team Leader in our Retail & Property team
your main objective will be to support our customers and member stores with enquiries. You will use your people skills to build and maintain relationships with retail customers through our various communication channels including through live chat
emails and phone calls. You will find yourself working proactively across multiple teams including the Retail/Wholesale Customer service team
Retail Online and the wider Customer Service team which includes Trents. About you: You'll be a people person who enjoys working in a fun and inclusive team environment. Ideally you will also have: A high degree of accuracy and attention-to-detail Strong verbal and written communication skills A professional telephone manner Committed to delivering a superior customer experience Don't Meet Every Requirement? We encourage you to apply anyway. We are looking for individuals with diverse experiences and are keen to hear from those who believe they have the drive and potential to succeed in this role. Why join us? Our Papanui based office has free carparking
an in-house café. We're committed to equitable outcomes
and we offer additional paid parental leave
free period products and financial health checks to name a few. We support your wellbeing with Southern Cross health insurance for you and your family after a qualifying period
discounts at local gyms
access to online wellbeing tools
and a prayer and privacy room onsite. You can access Enhanced leave; Lifestyle leave and sick leave from day one of joining the Foodies team. We offer continuous learning and professional growth
as well as access to our extensive online training library and endless opportunities. We're proud of our supportive team environment
and our positive and friendly culture that's made fun by Furry Friend Fridays and monthly social events!
By Angela Cummings