Identifying and registering new taxpayers
cleaning the tax registers. Conducting physical and compliance surveillance and gathering information for new tax registration. Building and maintaining relationships with tax payers through interactions
providing assistance and guidance regarding tax related matters. Delivering a full range of tax services in compliance with tax laws and regulations within time frame. Monitoring the submission of returns and payment of taxes for the relevant taxes ensuring that returns and payments are submitted and paid in time. Processing tax refund claims for eligible taxpayers and ensuring timely disbursements of funds Enforcing tax collection by identifying and pursuing defaulters issuing demand notices and taking appropriate actions for the recovery of outstanding taxes. Conducting tax audits of individuals and businesses to verify the accuracy. Resolving tax- related disputes and appeals filed by taxpayers through administrative procedures or legal channels. Utilising data analytics to identify potential tax evasion and non-compliance patterns. Any other duties assigned to from time to time