30 years experience working with children ages K-12
in various settings. Church (28 years)
Scouts (6 years)
VBS coordinator (11 years)
Community Volunteer at a special needs camp. (9 years) �� Experienced with crafting
set building
window display organization. �� Proficient in all Microsoft Windows computer applications as well as Microsoft office suite. �� Experienced in all aspects of office equipment usage and data entry. �� Approx. typing 40 – 60 WPM �� 15+ years of experience in customer relations. �� Developed detailed and comprehensive PowerPoint presentations
Excel Spreadsheets
and Office documents
compiling extensive data from multiple sources into easy to read graphs
charts and tables. �� Conducted face-to-face and video teleconferencing Executive Committee meetings to report on and adjudicate logistical and software data concerns and to present benchmark progress reports on tangible data. �� Representing contract customers in a professional
courteous and proficient manner. �� Managing
supervising and evaluating the quality of work from several corporations for contract customers proficiently and with little or no rework. �� Negotiating and diplomatically resolving issues of concern or dispute while maintaining open communication and excellent customer service. �� Writing and editing contract specific paragraphs and inputs for contract bidding and contract requirements. �� Kept detailed trouble logs to assist in keeping continuity with service provided to customers and to assist with future issues.