ability to multi-task in a fast-paced environment
genuine customer service orientation with a positive and professional demeanor
advanced organizational and time management skills
ability to work individually and as part of a team
proven ability to adhere to all confidentiality requirements
outstanding written and oral communication skills
attention to detail with a commitment to providing accurate and high quality work
strong computer skills and proficient in Microsoft Office Suite with the ability to quickly learn new software
excellent phone etiquette
administrative support experience
practical math skills with the ability to record payments and balance transactions