Bachelor of Arts in Communications with a minor in English from Saint Anselm College earned in 2023 Administrative assistant/front desk lead experience with MiniLuxe Substitute teacher for Wakefield public school district since March 2022. Also has helped with administrative assistant work at school office Communications experience include bring the Communications Assistant for the Office for Diversity and Inclusion
communications and marketing intern for Student Center
social media director for Active Minds
and Phonathon Caller for college fund Experience in customer service
including Yankee Candle and MiniLuxe Great writer; passed 3 writing intensive courses and got a 90 grade in her senior thesis Lifelong Wakefield resident and attended Wakefield Public Schools
graduating in 2019 Earned Social Media Marketing certificate from Hubspot Academy on September 2
2024. Has interest in participating in their Digital Marketing certificate next ABOUT WOBURN PUBLIC LIBRARY The Woburn Public Library
a national historic landmark established in 1879
features a stunning state-of-the-art addition that is an architectural marvel. Our beautifully renovated and expanded building includes fantastic spaces such as a spacious Children’s Room
a vibrant Teen Room
and a cutting-edge Makerspace. We’re currently experiencing an exciting phase of growth and expansion
offering a wonderful opportunity to join our talented and dedicated team. We are proud to announce that the Woburn Public Library is a recipient of the 2023 American Institute of Architects/American Library Association (AIA/ALA) Library Building Design Award
recognizing excellence in library architecture and design. Our Library not only boasts an inspiring work environment but also showcases an amazing team committed to serving our community. ABOUT THE ROLE This is a full-time
37.5 hours per week position including one evening per week and alternating Saturdays. This is a union position with a municipal benefits package. We’re excited to invite an enthusiastic candidate to join our team! We’re specifically seeking someone who is outgoing
and who will focus on marketing and outreach to our adult patrons. The ideal candidate will have a positive
can-do attitude
be flexible
and be ready to step up when needed
all while being passionate about serving families and youth of all ages. The successful candidate will remain calm under pressure in busy
fast-paced environments. Main Responsibilities: Develop and promote marketing materials for Library programs targeted at adults through various media channels
social media platforms
and in collaboration with community partners. The successful candidate will actively engage in outreach efforts and build strong partnerships within the community and the business sector. Assist patrons at public desks in locating and using library materials Charge
discharge
reserve
and renew library materials
including the Library of Things and museum passes Register new patrons and address basic account questions Perform various clerical tasks
such as preparing information packets and directing phone calls to the appropriate department Answer general and directional questions Explain library policies and handle confidential patron information Assist with library programs and activities as needed Perform other duties as assigned If you’re excited about making a positive impact promoting the Library to our community
we’d love to hear from you! SKILLS Proven customer service skills
with the ability to work effectively with the public and fellow team members Proficient computer skills; experience with social media Experience with an Integrated Library System (ILS) platform is preferred Knowledge of current public library circulation practices High degree of flexibility and ability to multitask in a dynamic environment Excellent oral and written communication skills Ability to work both independently and collaboratively as part of a team Capability to assist patrons with some readers’ advisory services Strong organizational skills and attention to detail
with a focus on follow-up Dependable and consistent attendance demonstrated in previous work experience Must be able to stand for extended periods
move loaded book carts
lift boxes up to 20 pounds
and reach shelves with or without ladders/stools QUALIFICATIONS High school diploma required; bachelor’s degree preferred Previous library experience using an automated integrated library system
personal computers
and electronic databases is preferred Marketing experience is a plus A strong sense of professionalism
initiative
and independence is essential