The Administrative Assistant 1 provides senior level administrative support to the Executive Director Financial Planning Division. Your executive-level administrative skills will be relied upon daily to deliver on the goals and objective of the Division. Your excellent communication
organization
time management and critical thinking skills
combined with your customer service focus
diplomacy and tact will be relied upon for the Division’s success. Major Responsibilities: Your responsibilities as an Administrative Assistant 1 will focus on performing a variety of specialized administrative support to assist with the day-to-day management operations and coordination of complex projects and/or program related functions
specifically: Provides senior level administrative support
advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence
phone calls
and initiates responses. Manages and schedules daily appointments and activities; arranges meetings; and business travel. Organizes the schedule of the Executive Director with special consideration to requests from the Mayor's office
city councillors
the Chief Financial Officer and Treasurer
and other City and Agency officials. Co-ordinates daily administrative operation by organizing workload priorities. Provides effective work direction
training and guidance and acts as a resource to support staff. Co-ordinates the development and implementation of secretarial and administrative standards and procedures for the Division. May direct and train
on a daily basis
clerical support services on divisional processes and procedures. Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action. Prepares and processes documents of a confidential labour relations nature
such as notes regarding disciplinary action
documents pertaining to grievances and arbitrations
letters of discipline
contingency planning
restructuring and downsizing initiatives
and position termination. May attend and take minutes at grievance hearings. Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations
statutes
by-laws
agreements
policies and procedures. Proof-reads own and other's material. Monitors all key reports required for committees and council and ensures deadlines are met. Reviews council and standing committee agendas and reports flagging items that will impact on operations. Identifies issues and initiates responses. Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters
bulletins and flyers. Co-ordinates and maintains the records management system. Handles
prioritizes and/or redirects inquiries and/or provides information and guidance to staff
Mayor's office and councillors
clients
the public
the media
agencies
union representatives and other levels of government
utilizing specialized knowledge of corporate policies
regulations
protocols. Performs highly independent
specialized administrative tasks
including
preparation
research
investigation
review
reconciliation
control and co-ordination of various documentation and processes. Administers
prepares
processes and composes documents
routine reports
statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data
including the monitoring of expenses and participates in compiling data for forecasting and budgeting. Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation materials. Attends various meetings
events
hearings
and acts as the unit representative. May review applications from the public and handle special projects. Co-ordinates meetings
special events
schedules
workshops
grievances
labour-management meetings
food services
printing of conference materials
registration. Takes/transcribes minutes and follows-up taking action when necessary. Maintains petty cash
as required from time to time. Monitors tracks and reports attendance management. Maintains a continuous awareness of corporate and departmental administrative systems and procedures
organizational structure and major activities in order to provide effective administrative assistance. Key Qualifications: Extensive experience utilizing a variety of software packages (i.e. Microsoft Word
Excel
PowerPoint
Outlook
etc.). Considerable experience providing administrative support to senior management
handling a broad range of administrative matters
standard office practices and procedures. Considerable experience in the preparation and drafting of standard correspondence
reports
presentations and charts/tables
editing the layout and formatting of complex reports
presentations
correspondence
charts and tables
and statements to Members of Council
Council or Committees. Considerable experience preparing agendas
taking minutes at meetings and identifying items for follow up. Experience annotating and/or summarizing complex data
reports
briefing notes and/or committee/council reports. Experience in municipal operations that may also include but not limited to knowledge of legislation
bylaws and policies related to municipal operations. Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision in a politically sensitive and fast paced environment
using sound judgement and discretion including handling of confidential materials and information. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office. Excellent organizational and time management skills
including attention to detail
ability to set priorities
meet deadlines and work effectively with minimal supervision
assess situations to determine importance
urgency and risks
and make clear decisions or deal with conflicting priorities and work demands. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders. Excellent communication skills
both orally and in writing. Must be resourceful
adaptable and possess a high degree of initiative. Ability to provide work direction to other support staff. Ability to research and prepare information in a timely manner. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary. Ability to support the Toronto Public Service values to ensure a culture that champions equity
diversity and respectful workplaces.