Zillow
1001-5000 employees
Real Estate
Internet
Technology
About Zillow
Zillow is a leading online real estate marketplace that provides comprehensive data and tools for home buyers, sellers, renters, and real estate professionals. Founded in 2006, Zillow's mission is to empower consumers with information and knowledge around real estate, enabling smarter decisions. The company offers a variety of services including home value estimates (Zestimate), listings for sale and rent, mortgage calculators, and connections to real estate agents. Zillow has transformed the real estate industry by leveraging technology and data to create a transparent and efficient marketplace.
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Description
- The Connections Specialist at Zillow is responsible for engaging with users to provide support, guidance, and resources to enhance their experience.
- The role involves answering inquiries, resolving issues, and ensuring users connect with the appropriate services.
- The ideal candidate is customer-oriented, communicative, and knowledgeable about Zillow's offerings.
- This position offers an opportunity to work remotely and contribute to a leading real estate platform by fostering positive user interactions.
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Requirements
- Excellent communication skills
- Customer service experience
- Ability to work independently in a remote setting
- Strong problem-solving skills
- Experience with real estate platforms is a plus
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Benefits
- Remote work flexibility
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Parental leave
- Retirement plan options