Zillow Home Loans, LLC
201-500 employees
Real Estate
Financial Services
Mortgage Lending
About Zillow Home Loans, LLC
Zillow Home Loans, LLC is a subsidiary of Zillow Group that provides mortgage lending services to homebuyers and homeowners. The company offers a streamlined digital mortgage experience, combining technology with expert guidance to simplify the home loan process. Zillow Home Loans aims to make home financing more accessible and transparent by integrating its mortgage services with Zillow's real estate marketplace. Their mission is to empower consumers with innovative tools and personalized service to help them achieve their homeownership goals efficiently.
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Description
- As a part of the Zillow Home Loans team, you will play an active role in a vital part of the loan manufacturing process to help Zillow Home Loans customers reach their financial goals!
- The Title Coordinator, ZHL team orders and reviews title packages on all loans submitted to fulfillment.
- In this role, you will partner with title/escrow companies and Dytrix to ensure quick receipt of docs needed for the loan file.
- You will update the loan origination software (LOS) and support the Processing team in servicing ZHL’s customers.
- About the role Place title package orders with title vendor, partnering with sales and processing any time additional information is needed Upload and review required title documents based on SOPs Update records in Encompass (LOS) and keep the processing team apprised on progress Promptly communicate with loan stakeholders on any issues that arise Build and maintain cohesive relationships with internal and external stakeholders Maintain company service level and turn-time standards; specific measurables include return-call times, return-email times, and task ordering/completion times Ability to maintain confidentiality and privacy of customer and employee information and ensure job duties are aligned with compliance/regulatory requirements
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Benefits
- Remote work environment
- Competitive hourly pay ranging from $19.80 to $29.80 depending on location and experience
- Work from any of the 50 United States (with some state-specific pay ranges)
- Opportunity to work in a flexible, distributed-first model
- Being part of a company recognized among the best workplaces in the country
- Inclusive and innovative company culture
- Opportunities for career growth and development