Wheeler Machinery Co
201-500 employees
About Wheeler Machinery Co
Wheeler Machinery Co is a leading dealer of Caterpillar heavy equipment and machinery, serving the construction, mining, forestry, and industrial markets primarily in the Pacific Northwest of the United States. Founded in 1922, the company provides sales, rental, parts, and service support for a wide range of Caterpillar products, including earthmoving equipment, engines, and power systems. Wheeler Machinery is committed to delivering high-quality equipment and exceptional customer service to help clients maximize productivity and efficiency. With a strong regional presence and decades of industry experience, Wheeler Machinery plays a vital role in supporting infrastructure development and industrial operations.
6 months ago
Product Support Manager Energy And Transportation
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Description
- We are currently seeking a full-time Power Systems Product Support Manager to be based at our Joule Data Center in Millard County, UT.
- This role is responsible for directly managing all aspects of Power Systems Product Support, ensuring operations align with both Caterpillar and Wheeler Machinery standards and guidelines.
- The ideal candidate will be focused on delivering exceptional equipment availability, by minimizing downtime caused by unplanned outage, and creating a world-class customer experience through strong communication, strategic coordination, and effective management of all product support activities.
- Responsibilities include safety, performance, customer satisfaction, team leadership, and collaboration with sales and project management teams.
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Requirements
- High School graduate, Undergraduate degree preferred.
- 5 years minimum industry experience.
- Ability to approach life and leadership with SAFETY and DMGB (Doesn’t Matter Get Better) mindset.
- Possess strong motivational, innovative, and interpersonal skills.
- Effective follow-up skills to ensure commitments are tracked and completed in a timely manner.
- General knowledge of Electric Power Product Support activities.
- Overall knowledge of successful business practices and strong customer service skills.
- Leadership attributes to influence, develop, and empower employees.
- Willingness to take disciplined risks and balance risk with rewards.
- Ability to set priorities for short and long-term objectives.
- Maintain a sense of urgency and commitment to team and company success.
- Willingness to learn from successes and failures.
- Analytical expertise in understanding complex issues.
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Benefits
- Safe work environment with a ZERO recordable accident goal.
- Strong customer relations and satisfaction focus.
- Opportunities for professional development and leadership growth.
- Commitment to safety culture and employee well-being.