Welcome to Cresta Hotels
201-500 employees
About Welcome to Cresta Hotels
Cresta Hotels is one of Southern Africa's leading hotel management groups, operating business and resort hotels in Zimbabwe, Botswana and Zambia. Experience the true warmth of African hospitality at Cresta Hotels, where we'll do whatever it takes to make your trip a memorable one. All sixteen Cresta properties have modern and comfortable facilities for both the leisure and the business traveller and are renowned for personalized service and true African luxury. Celebrated leisure hotels in the Group are the Mowana Safari Resort & Spa and Cresta Sprayview in Victoria Falls. Perfectly positioned on the banks of the mighty Chobe River in Botswana the luxurious Mowana Safari Resort & Spa has spectacular river views, with guest rooms tastefully decorated in ethnic style to compliment the natural ambience. Cresta Sprayview Hotel, just 1.4 kilometres from Victoria Falls Rain Forest, is the perfect gateway for adventure seekers exploring the resort town of Victoria Falls, Zimbabwe and its surrounds. Cresta Sprayview was completely remodelled in 2013. Cresta Hotels Portfolio1. Cresta Marang Gardens, Francistown, Botswana2. Cresta Thapama, Francistown, Botswana3. Cresta Lodge Gaborone, Botswana 4. Cresta Presedent, Gaborone, Botswana 5. Cresta Mowana Safari Resort & Spa, Mowana Kasane, Botswana | www.crestamowana.com6. Cresta Rileys, Maun, Botswana 7. Cresta Botswalo, Palapye, Botswana 8. Cresta Bosele, Selebi-Phikwe, Botswana 9. Cresta Golfview, Lusaka, Zambia | www.crestagolfview.com10. Cresta Churchhill Bulowayo Hotel, Bulawayo, Zimbabwe11. Cresta Jameson Harare Hotel, Zimbabwe 12. Cresta Lodge Harare, Zimbabwe | www.crestalodgeharare.com13. Cresta Oasis Harare Hotel, Harare, Zimbabwe 14. Cresta Mahalapye, Mahalapye, Botswana 15. Cresta Jwaneng Hotel, Jwaneng, Botswana 16. Cresta Sprayview Victoria Falls Hotel, Victoria Falls, Zimbabwe | www.crestasprayview.comCresta Hotels website: www.crestahotels.com
4 months ago
Associate Forward Deployed Product Manager
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Description
- Cresta is on a mission to turn every customer conversation into a competitive advantage.
- Our unified platform combines AI and human intelligence to automate conversations with AI Agents and transform contact centers to discover customer insights.
- As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers.
- This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.
- You’ll collaborate with senior Forward-deployed Product Managers and Engineers to support the build of AI Agent products.
- Responsibilities include driving AI Agent deployments, defining roadmaps, iterating prompt & context engineering, designing evaluations and A/B tests, and improving deployment playbooks.
- The role offers differentiated career development, rotational opportunities across industries, mentorship from experienced PMs, and a launchpad for your career in AI product management.
- Cresta provides a comprehensive benefits package including medical, dental, vision, flexible PTO, parental leave, retirement plan, remote setup budget, wellness stipend, and onsite perks.
- Compensation ranges from $110,000 to $145,000 plus bonus and equity, with final offers influenced by experience and location.
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Requirements
- 1-4 years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
- Hands-on work style – curiosity with a bias for action. You deliver with urgency and care
- Comfortable working with ambiguity and learning quickly in a dynamic startup environment
- Willingness to travel
- Previous exposure via clients or projects to the travel & hospitality, healthcare, insurance, and financial industry domains (bonus)
- Experience in a startup or high-growth SaaS environment (bonus)
- Experience working closely with AI or LLM-first products (bonus)
- Technical understanding, systems thinking and exposure to building Agents (bonus)
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Benefits
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees