Veeva
Veeva

5001-10000 employees

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About Veeva

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 525+ customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America.

3 months ago

Customer Success Manager

Raleigh, North Carolina - Remote
Full-time
Mid Level
Customer Success Manager
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Description
  • The Customer Success Manager - Clinical Operations at Veeva Systems is responsible for managing relationships with clients in the clinical operations space, ensuring they derive maximum value from Veeva's solutions.
  • The role involves onboarding new clients, providing ongoing support, and acting as a trusted advisor to optimize their use of Veeva's products.
  • The position requires collaboration with internal teams to address client needs, facilitate product adoption, and ensure customer satisfaction.
  • The role is remote, based in North Carolina, and involves working with diverse clients to support their clinical operations processes.

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Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off (PTO)
  • Parental leave
  • Remote work flexibility
  • Flexible working hours
  • Professional development opportunities