Upstart
Upstart

501-1000 employees

WebsiteLinkedIn
Financial Services
Fintech
Consumer Lending
Artificial Intelligence
About Upstart

Upstart is a leading AI lending platform that partners with banks to provide personal loans using advanced machine learning models to assess credit risk more accurately than traditional methods. Founded in 2012, the company aims to expand access to affordable credit while reducing the risk and costs for lenders. Upstart's platform leverages non-traditional variables such as education and employment history to improve loan approval rates and lower interest rates for borrowers. The company operates primarily in the consumer lending space and is publicly traded on NASDAQ under the symbol UPST. Upstart's mission is to democratize credit and make borrowing more inclusive and efficient through innovative technology.

4 months ago

Mortgage Mailroom Administrator

Columbus, Ohio - Office
Full-time
Mid Level
Mortgage Mailroom Administrator
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Description
  • Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
  • The Mortgage Mailroom team supports the efficient handling and review of mortgage documents and loan sales, ensuring timely and accurate management of files for investor review and compliance.
  • The role involves sorting and organizing mortgage documents, digitizing files, validating loan accuracy, communicating discrepancies, and securely archiving documents.
  • The position requires working in Columbus, Ohio, in-office Monday through Friday 9-5:30pm ET, with remote work options available.
  • Benefits include competitive pay, health insurance, 401(k), stock plans, paid leave, wellness programs, and team activities.

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Requirements
  • 1+ years of experience in mortgage loan processing or administrative support roles in a highly regulated industry.
  • Strong attention to detail and ability to maintain high levels of accuracy in document handling.
  • Familiarity with mortgage compliance guidelines and investor requirements.
  • High school diploma or equivalent work experience.

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Benefits
  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices