3 months ago
Director - Sales Executive
London - Remote
Full-time
Mid Level
Account Executive
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Description
- At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
- At TTEC Digital, our mission is simple: to fuel exceptional customer experiences through digital transformation. Every day, we partner with leading global brands to design, deploy, and optimise innovative Contact Centre as a Service (CCaaS), AI and Customer Experience (CX) solutions that enhance the way businesses engage with their customers or citizens.
- As we continue to expand across EMEA, we’re growing a passionate, people-first culture, driven by proven leadership, technology expertise, and a commitment to transforming how our clients deliver meaningful experiences.
- TTEC Digital is proud to be a global leader in CCaaS, AI and CX solutions, holding top-tier partnerships with major technology providers including Nice, Genesys, Microsoft, Five9, Google and Cisco. Our reputation is built on delivering transformational outcomes through multi-vendor, best-of-breed cloud contact centres and AI solutions.
- The New Business Sales Director - CCaaS Solutions is responsible for driving new business revenue across the UK&I. This role focuses on the execution of the sales cycle: identifying, qualifying, and closing opportunities with Enterprise and Mid-Market clients modernizing their customer engagement through CCaaS and digital CX transformation.
- You will execute the full sales lifecycle, from qualification through to contract closure, collaborating closely with internal Solution Architecture and Delivery teams to implement market-leading cloud contact centre solutions. This is a consultative sales role requiring strong practical knowledge of CCaaS platforms (e.g., NICE, Genesys, Five9, Microsoft, Google, Cisco, etc.)
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Benefits
- Competitive salary and performance-based bonus structure
- 25 days’ annual leave
- 5% pension contribution
- Private healthcare and life assurance
- Remote-based contract (with travel as required)
- Career development in a high-growth, award-winning global CX organization