Trustly
1k-5k employees
financial-services
payments-processing
online-banking-payments
it-system-design-services
technology-information-and-media
bank-payments
consumer-internet
consumers
e-commerce
ecommerce
finance
finance-technology
fintech
information-technology
internet
marketplaces
payments
privacy
security
services
social-media
About Trustly
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone - merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants' worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
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Description
- At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
- Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
- Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
- **About the Role:**
- As a Sr Solutions Architect, you will be an integral part of the Implementation team and the first point of contact with the client. You will have significant interaction with the Sales, Product and Merchant Onboarding teams while reporting to the Solutions Manager. The Solution Architect team is a trusted partner to the Sales team to help close deals and scope all integrations to ensure a successful and timely launch.
- **What You’ll Do:**
- Provide presales product and technical support to the Go To Market team to help close new deals and upsells
- Prepare and develop technical presentations to explain Trustly’s products and their benefits to customers, developers, and operational teams
- Help validate the quality of new opportunities through review of the merchant’s technical aptitude and the development team’s engagement
- Propose, scope, and define solutions for merchant integrations in order to achieve the merchant’s goals and to optimize Trustly revenue
- Work closely with the Implementations team to kick off new merchant implementations and ensure all relevant solution designs are documented and complete
- Partner with the Sales team to understand potential business opportunities with customers and prospects, including researching and understanding prospects' strategic initiatives
- Serve as a respected subject matter expert on the Trustly platform and provide guidance and education to various Trustly teams requiring insight on merchant integrations and general product functionality
- Provide guidance to the Product team on new feature requirements and help to identify functionality gaps in the Trustly product suite
- Assist the Sales team with answering RFP technical questions
- Attend strategic in person client meetings and support the Go To Market team at industry conferences
- Drive key internal projects that help Trustly achieve strategic goals, often including interfacing with Trustly leadership
- Solicit and log client feedback and evaluate data to create new sales and marketing strategies to target customers
- Define and build performance metrics and KPIs as meeting part of the global objectives of the Implementation team
- **Who You Are:**
- 8+ years relevant experience in a leading role, such as Technical/Solution/Sales Engineer or Architect
- 2+ years of experience in Fintech, Payment or Alternative Payment industry strongly preferred
- Bachelor's degree in computer science or equivalent preferred
- Experience working with web and mobile technologies including Web Services, APIs, REST, HTML/HTTP, iOS, Android, JavaScript and leading web and mobile application frameworks
- Experience with large scale enterprise level systems, and security
- **Salary Range:**
- $150,000 - $175,000 a year
- **What We Offer:**
- At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.
- Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
- The total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
- Trustly is an Equal Opportunity Employer committed to diversity and inclusion.
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Requirements
- 8+ years relevant experience in a leading role, such as Technical/Solution/Sales Engineer or Architect
- 2+ years of experience in Fintech, Payment or Alternative Payment industry strongly preferred
- Bachelor's degree in computer science or equivalent preferred
- Experience working with web and mobile technologies including Web Services, APIs, REST, HTML/HTTP, iOS, Android, JavaScript and leading web and mobile application frameworks
- Experience with large scale enterprise level systems, and security
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Benefits
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave