T
Trulioo
1-10 employees
internet
address-verification
age-verification
aml
anti-money-laundering-compliance
anti-money-laundering-software
antimoney-laundering-compliance
big-data
compliance
computer
computer-software
e-commerce-fraud-protection-software
electronic-identity-verification
enterprise-software
enterprises
finance
finance-technology
financial-risk-management
financial-services
financial-technology
fintech
fraud-detection
global-identity-verification
identity-management
identity-proofing
identity-verification-software
information-technology
it-consulting
it-services
know-your-customer
kyc
network-security
online-identity
online-identity-verification
privacy
risk-mitigation
saas
security
services
software
About Trulioo
Trulioo offers the most robust and comprehensive global identity verification solution in the market. Through a single portal/API, Trulioo can assist you with all your AML/KYC identity verification requirements by providing secure access to over 4 billion identities worldwide. Trulioo's mission is to create products that solve online identity verification challenges in a way that is accessible to both SME and large enterprise customers. Trulioo enables websites and mobile applications to:Verify 4 billion people in over 60 countriesValidate over 2 billion cyber identitiesPerform frictionless, on-demand identity verificationGlobalGateway: 4 Billion People, 200 Data Sources, 60 countries, 1 Solution Interested in joining Trulioo? Check out our culture: video.
4 months ago
Salesforce Administrator & Business Analyst
Vancouver - Remote
Full-time
Mid Level
Salesforce Administrator & Business Analyst
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Description
- We are looking for an experienced Salesforce Administrator with Business Analyst capabilities to help shape, optimize, and scale our Salesforce ecosystem. Reporting to the Revenue Operations Manager, this role is ideal for someone who is passionate about understanding business challenges, mapping processes, and translating requirements into scalable Salesforce solutions. You will collaborate closely with stakeholders across Sales, Revenue Operations, Marketing, Support, and Customer Success to design efficient workflows and ensure Salesforce supports our business at its best.
- This is not just configuration; it’s process optimization, solution design, and cross-functional problem-solving.
- This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3-days per week in the office).
- What You’ll Be Doing:
- Serve as administrator for Salesforce Sales Cloud and related GTM tools.
- Build and optimize reports and dashboards tailored to stakeholder needs.
- Design and implement declarative automations (Flows, validation rules, approval processes).
- Maintain data integrity through scheduled audits, cleansing, and monitoring.
- Partner with GTM stakeholders to understand business objectives, challenges, and workflows.
- Lead requirements gathering sessions, process mapping, and gap analysis.
- Translate business needs into clear user stories, acceptance criteria, and solution designs.
- Proactively identify opportunities to streamline processes and eliminate manual work.
- Recommend best practices for workflow design, data governance, and cross-team efficiencies.
- Develop scalable, maintainable Salesforce solutions that align with long-term system strategy.
- Collaborate on integrations, data migrations, and system expansions.
- Support CPQ-related processes (product configuration, pricing, quote workflows).
- Support release management, documentation, testing, and deployment.
- Provide end-user training, documentation, and onboarding.
- What You’ll Bring:
- 4–6 years of experience in Salesforce Administration, including business analysis or process design.
- Strong hands-on experience with Salesforce Sales Cloud; CPQ exposure is a plus.
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field; or equivalent experience.
- Salesforce Administrator (ADM201) certification required; BA or Sales Cloud certifications a plus.
- Experience gathering requirements, process mapping, and designing CRM solutions.
- Proficiency with Flows and declarative automation.
- Understanding of Salesforce data and security models.
- Experience in SaaS environments supporting GTM teams.
- Strong analytical, communication, and stakeholder management skills.
- Thriving at Trulioo:
- At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.
- We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.
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Benefits
- Comprehensive benefits package including health, dental, and vision coverage.
- Retirement plans with company match.
- Paid time off and parental leave.
- Annual education & training stipend (equivalent to $1,000 in local currency).
- Flexible hybrid working environment with collaboration and flexibility.
- Weekly lunches, social events, and amenities like parent rooms, gyms, lounges, and workstations.
- Access to wellness workshops, events, and a Headspace subscription.
- Employee Resource Groups supporting diversity and inclusion.