The Toronto-Dominion Bank
The Toronto-Dominion Bank

10000+ employees

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Banking
Financial Services
Insurance
About The Toronto-Dominion Bank

The Toronto-Dominion Bank (TD) is a leading North American financial institution providing a full range of financial products and services to millions of customers. Founded in 1955 through the merger of the Bank of Toronto and The Dominion Bank, TD operates primarily in Canada and the United States, offering personal and commercial banking, wealth management, and insurance services. TD is committed to delivering exceptional customer experiences through innovation and digital transformation while maintaining strong community involvement and sustainability initiatives. As one of the largest banks in Canada by assets and market capitalization, TD holds a significant position in the financial services industry with a focus on growth and customer-centric solutions.

3 months ago

Manager, Strategy & Planning

Full-time
Mid Level
Manager, Strategy & Planning
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Description
  • Support the development of segment specific AI strategies and identify opportunities for value creation.
  • Support quarterly updates to the Artificial Intelligence House View (TD's enterprise position on a non-traditional risk or emerging risk).
  • Lead value forecasting and realization for AI use cases and coordinate content for leadership results review cadences.
  • Support the creation and management of key strategic documents and scorecards including briefings, memos, presentations and other communications for a senior executive audience (SVP/EVP, Senior Executive Team, CEO, Board of Directors).
  • Lead competitive intelligence by actively monitoring the external landscape, keeping abreast of emerging trends, sharing developments and insights with senior executive audience, and ensuring AI CoE's priorities appropriately reflect changes in the AI landscape.
  • Contribute to TD's internal and external communications on AI (conferences, press releases, regulatory updates etc.) Mentor and develop colleagues across the team Ensure an adherence to Bank’s risk culture Department Overview: Fueled by the vision of being a global leader in Artificial Intelligence (AI), Layer 6 is the AI Centre of Excellence (CoE) at TD.
  • Layer 6 unites research, engineering, and product teams to quickly translate theory into impactful real-world applications.
  • The Strategy and Operations team is responsible for the Enterprise AI strategy, business planning, external AI partnerships, end-to-end business operations, and driving adoption of AI best practices across the organization.
  • We focus on four pillars: Strategy & Planning, AI Partnerships, Practice Excellence, and Operations.
  • Responsibilities include defining enterprise AI strategy, managing strategic documents, monitoring industry trends, developing external partnerships, driving AI best practices, and managing business operations such as use case intake, model monitoring, KPI reporting, and financial planning.
  • The role requires 5+ years of business or strategy experience, with an MBA and AI/ML knowledge considered assets.
  • Strong business acumen, communication, analytical, and interpersonal skills are essential.
  • TD is a leading global financial institution committed to customer experience, diversity, and community impact, offering a comprehensive Total Rewards package including salary, benefits, and development opportunities.

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Requirements
  • 5+ years of business or strategy experience.
  • MBA considered an asset.
  • Prior experience or knowledge of AI/ML is considered an asset.
  • Strong business acumen and understanding of banking operations.
  • Experience influencing cross-functional groups and building relationships.
  • Self-motivated with the ability to work independently and manage ambiguity.
  • Flexible and adaptable in a dynamic environment.
  • Critical and strategic thinking skills.
  • Strong analytical skills with experience working with data and insights.
  • Excellent communication and presentation skills.
  • Superior interpersonal, conflict resolution, and negotiation skills.
  • Ability to work under pressure and meet deadlines.

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Benefits
  • Health and well-being benefits
  • Paid time off and vacation
  • Career development and training programs
  • Mentoring opportunities
  • Inclusive and diverse work environment
  • Community engagement initiatives
  • Workplace accommodations (if needed)