Texas Tech University Health Sciences Center
1001-5000 employees
Higher Education
Healthcare
Medical Research
About Texas Tech University Health Sciences Center
Texas Tech University Health Sciences Center (TTUHSC) is a comprehensive academic health center dedicated to improving the health and well-being of the people of West Texas and beyond through education, research, and patient care. Established in 1969, TTUHSC offers a wide range of programs in medicine, nursing, pharmacy, biomedical sciences, and allied health professions. The institution is committed to advancing medical knowledge and providing high-quality healthcare services while fostering innovation and community engagement. TTUHSC operates multiple campuses and clinical sites, serving as a vital resource for healthcare education and delivery in the region.
5 months ago
Assistant Director - Employee Services Center
Full-time
Mid Level
Assistant Director - Employee Services Center
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Description
- Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program.
- Requires independent judgment and application of established policies and procedures.
- Works under general supervision with evaluation based on overall results obtained.
- Managing the daily benefits operations, you will provide support and collaborate with other team members, management, and outside agencies to ensure successful utilization of all available insurance and retirement benefits by: overseeing and supervising the daily operations of the Employee Services Center (ESC), to include employee benefits (insurance and retirement) education and enrollment; ensure accurate insurance and retirement eligibility determination for all employee types and job status changes; create and maintain employee benefit material and presentations ensuring they are accessible, accurate, and compliant; assist retiring faculty and staff with the retirement process, serving as a liaison with multiple state agencies and retirement vendors; serve as an escalation point for review of complex or sensitive insurance or retirement issues; ensure compliance with state benefit laws, IRS regulations, and internal policies; assist with maintaining benefit policies, procedures, and internal controls; lead and train benefit coordinators, including work allocation and execution, customer service and accuracy standards, and performance management.
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Requirements
- Bachelor's degree in Human Resources, Business, or closely related field
- Three years of related administrative and technical experience
- Additional job related education may be substituted for the required experience on a year-for-year basis
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Benefits
- Support and collaboration with team members, management, and outside agencies
- Assistance with retirement process and benefits education
- Compliance with state benefit laws, IRS regulations, and internal policies
- Training and leading benefit coordinators