TA

TD Ameritrade

5001-10000 employees

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About TD Ameritrade

At TD Ameritrade we help individual investors pursue their financial goals through our brokerage subsidiaries. For more than 40 years we have been serving individual investors - from the first-time investor to the sophisticated trader, and from the "do-it-yourself" to the "do-it-for-me" investor. We offer a broad range of investment tools and services - all at a great value. We engage with our clients in many different ways including online, on-the-go via mobile applications, over the phone or through independent registered investment advisors. Our clients choose how they want to work with TD Ameritrade - not the other way around.

5 months ago

Head of Retail Learning Programs & Design

Mount Laurel, New Jersey - Office
Full-time
Senior
Head of Retail Learning Programs & Design
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Description
  • The Head of Retail Learning Programs & Design at TD Bank is responsible for leading the strategic planning, development, and execution of retail training initiatives.
  • This role involves designing innovative learning solutions, managing training delivery, and ensuring alignment with business goals.
  • The position requires a deep understanding of retail banking operations, adult learning principles, and instructional design.
  • The successful candidate will collaborate with cross-functional teams to enhance employee skills, improve customer experience, and support organizational growth.

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Requirements
  • Proven experience in designing and implementing retail training programs
  • Strong understanding of retail banking operations and customer service
  • Excellent instructional design and curriculum development skills
  • Ability to lead and manage cross-functional teams
  • Strong communication and interpersonal skills
  • Experience with learning management systems and digital training tools
  • Bachelor's degree in Education, Business, or related field; advanced degree preferred

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Benefits
  • Health insurance
  • Dental and vision coverage
  • Retirement savings plan (401(k))
  • Paid time off (PTO) and vacation days
  • Parental leave
  • Remote work options
  • Professional development opportunities
  • Wellness programs