Starface World
skincare
dermatology
cosmetics
About Starface World
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Description
- Starface World is reinventing skincare for acne-prone skin with a focus on efficacy and optimism.
- The company values diversity, inclusion, and a positive, supportive culture.
- The Manager, Quality Assurance & Regulatory will support global quality systems, product integrity, and regulatory compliance, including product testing, packaging validation, supplier quality management, non-conformance investigations, and regulatory filings.
- The role reports to the Senior Director of Quality Assurance and collaborates with Product Development, Operations, Packaging, Creative, and Customer Experience teams.
- Responsibilities include leading product testing programs, supporting packaging development, managing supplier quality, conducting audits, leading non-conformance and CAPA activities, overseeing complaints and adverse event reporting, maintaining product registrations, and ensuring regulatory compliance for labels, ingredients, and claims.
- The role requires a scientific degree (Chemistry, Biology, Engineering) or equivalent experience, with 4+ years in QA/regulatory roles within cosmetics, OTC, or medical devices.
- Experience with technical packaging validation, QMS, product testing, supplier audits, non-conformance investigations, ERP systems (preferably Netsuite), and complaint handling is essential.
- Bonus points for familiarity with NetSuite, Greenlight Guru, and dashboard reporting platforms.
- The salary range is $90,000-$115,000 plus bonus and stock options.
- Benefits include health insurance, 401(k) with 5% match, 4 weeks vacation, up to 20 paid holidays, 12 weeks parental leave, pet-ernity leave, remote work stipend, and fully remote environment.
- Starface is an equal opportunity employer committed to diversity and inclusion.
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Requirements
- Hold a BS in a scientific field (Chemistry, Biology, Engineering) or equivalent experience
- 4+ years of experience in quality assurance and/or regulatory roles within cosmetics, OTC, or medical device environments
- Strong experience and deep understanding of technical packaging validation and testing processes
- Experience with QMS systems (document control, SOPs, change control)
- Experience with product testing (stability, compatibility, AQL, surveillance)
- Strong working experience in supplier quality, audits, and compliance management
- Experience with non-conformance investigations, CAPA, root-cause analysis
- Experience working with ERPs (Netsuite preferred but not required)
- Supported complaints handling, trending, and adverse event reporting
- Highly organized, detail-oriented, and effective at balancing accuracy with fast timelines
- Excellent cross-functional project management and communication skills
- Proactive, curious, and entrepreneurial mindset
- Ability to translate complex quality and regulatory requirements into clear guidance
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Benefits
- Access to high-quality health care options
- Access to a 401k with 5% employer match
- 4 weeks of vacation plus up to 20 paid holidays
- 12 weeks fully paid parental leave
- 5 days of pet-ernity leave for pet adoption
- Home office & internet supplement stipend
- Fully remote work environment
- Bonus and stock options