Space Needle
51-200 employees
hospitality
american
arts
entertainment
flowers
gift-shops
gifts
government
historical-buildings
landmarks
leisure
observatories
public-services
restaurants
shopping
tourism
travel
About Space Needle
Built for the 1962 World's Fair, the Space Needle has become the #1 attraction in the Pacific Northwest, with over one million visitors each year. Along with SkyCity, the Space Needle's revolving restaurant, it is now recognized as the global icon for the City of Seattle.
6 months ago
Event Sales Manager
Seattle, Washington - Office
Full-time
Mid Level
Event Sales Manager
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Description
- Increase volume and revenue for all event spaces, cater outs and off-premises events for the Space Needle and Chihuly Garden & Glass.
- Develop annual sales plans, strategies, and tactics for assigned region and business segments to enhance the Space Needle and Chihuly Garden and Glass’s competitive position in the industry.
- Establish client base of organizations, associations, conventions, and social (to include weddings) and corporate businesses, through direct outside- and inside- sales efforts, to secure business for the Space Needle and Chihuly Garden and Glass event spaces.
- Maintain relationships with sales clients and seek new partners to increase overall business performance and maintain client satisfaction.
- Plan and direct sales programs to open new markets and improve competitive position.
- Ensure monthly, quarterly, and annual sales and gross margin objectives are met.
- Prepare action plans and schedules to achieve sales targets and maximize space and revenue.
- Proactively monitor and report on issues affecting the region, including pricing, competitive pressures, market/industry movements and other business and/or customer challenges that impact sales performance.
- Adjust plans and strategies accordingly to expand sales and margin growth.
- Identify opportunities to increase sales profitability.
- Prepare product presentations, sales proposals, and contracts.
- Manage time in the field to focus on strategic sales challenges and opportunities.
- Work effectively with internal team members to provide best-in-class customer service.
- Work closely with Space Needle and Chihuly Garden and Glass operating departments to identify and resolve client concerns.
- Prepare status reports, including sales activity, closings, follow-up, adherence to goals and overall business forecasts.
- Participate in professional membership organizations to meet new prospects and remain updated with industry information and trends.
- Show event space to potential clients as needed.
- Attend events as required.
- Advise senior management on new product initiatives and development.
- Perform other work-related duties as assigned.
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Requirements
- Track record in successful sales/sales management (4 years +).
- Proven sales negotiation skills. Superior abilities in asking questions (of prospective clients), overcoming objections, and closing the sale required.
- Knowledge of food production and service.
- Extensive contact list within the community a plus.
- Ability to work with internal marketing channels to develop cost-effective plans to promote the services offered by the Sales Division.
- Conscientious in quality and guest service.
- Experience with CRM software desirable. Ability to create systems and use technology to streamline procedures and serve a plus.
- Resourceful, committed and ambitious.
- Exceptional communication skills.
- Systematic, organized and highly results oriented.
- Must show initiative and the ability to work with little or no supervision.
- Ability to handle multiple tasks in a fast-paced environment.
- Team oriented but also able to work independently to achieve personal goals.
- Able to work flexible hours including evenings or weekends when requested (NYE is required).
- Must be able to lift 35 pounds.
- Must possess a valid State of Washington driver’s license.
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Benefits
- Medical, Dental, Vision, Life, Long Term Disability
- 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
- Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
- Paid Personal Days (14 per year)
- Paid Time Off of 14 days / year
- Tuition reimbursement of 50%, up to $2500 / year
- New child family leave up to 4 weeks while on approved FMLA and enrolled in company sponsored medical plan
- 50% discount for many purchases at the Space Needle (Retail, Food and Beverage)
- Charitable Contributions / Matching Gift, up to $200 year
- Paid parking or up to $250 / month towards an Orca card