SignalWire
SignalWire

51-200 employees

WebsiteLinkedIn
telecommunications
communication-platform-as-a-serviceplatforms
software
video-conferencing-software
About SignalWire

An elastic communications cloud with advanced APIs for voice, SMS and video designed by the original geeks of software-defined telecom.

4 months ago

Event Logistics Coordinator

Indianapolis, Indiana - Remote
Part-time
Mid Level
Event Logistics Coordinator
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Description
  • SignalWire is seeking an organized and proactive Event Logistics Coordinator to partner with our Events Manager in planning, coordinating, and executing a variety of events. This role encompasses our flagship annual technology conference, ClueCon, along with other external and internal conferences, events, and in-person meetings. This is a part-time position with hours that fluctuate throughout the year, requiring increased flexibility leading up to major events like ClueCon every August.
  • Although this position is remote, occasional travel is required.
  • Key Responsibilities include managing incoming event calls, engaging on social media, supporting graphics and printed materials, collaborating with marketing, maintaining project management tools, managing documentation, researching venues, booking travel, coordinating shipping, managing swag inventory, supporting CRM tools, maintaining timelines, and working cross-functionally.
  • ClueCon Conference Support involves attendee acquisition, website content management, inventory management, registration oversight, liaising with speakers and sponsors, supporting sponsorship activities, building relationships, and collaborating on post-event content.
  • Required Skills include experience with event logistics, customer service, strong communication, proficiency with CRM and project management software, flexibility, self-management, collaboration, documentation management, willingness to travel, and inventory management.
  • Preferred skills include project management, social media engagement, graphic design, website management, cold calling, and conference/event coordination experience.

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Requirements
  • Experience with event logistics, including venue research, travel booking, and shipping coordination
  • Experience with customer service via phone, email, and chat
  • Strong communication skills, both written and verbal, for engaging with attendees, sponsors, and internal stakeholders
  • Comfortable using various CRM and project management software (such as Salesforce, Brex, Hubspot, Asana)
  • Ability to stay flexible and calm under pressure with changing priorities
  • Proven self-starter who can efficiently manage time and workload in a remote environment
  • Strong collaboration skills to work cross-functionally with multiple departments
  • Ability to manage and update documentation, timelines, and task boards
  • Willingness and ability to travel as needed
  • Experience managing inventories, swag, and printed materials

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Benefits
  • Flexible work hours
  • Remote work environment
  • Opportunity to work on a major annual conference (ClueCon)
  • Engagement with a tech community
  • Support for professional development and collaboration