ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
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Description
- As a member of the Solution Consulting team at ServiceNow, you will have a major impact on the company's success by supporting Employee Experience, Customer Workflow, and ITX Solution Sales.
- You will help guide revenue for specific products through technical solution development, product demonstrations, customer workshops, and providing feedback for product enhancements.
- The role requires a hands-on technical approach, working closely with sales, product management, and customers to ensure solutions meet customer needs.
- The position involves supporting marketing events, staying current on market trends, and collaborating with internal teams to improve solutions and customer satisfaction.
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 5+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with sales teams.
- Willingness to travel.
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Benefits
- Support for flexible work arrangements (work personas: flexible, remote, or in-office).
- Equal opportunity employment with consideration regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or criminal records.
- Accommodations for candidates requiring accessibility or alternative application methods.
- Compliance with export control regulations, including potential export licenses.