ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
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Description
- The Specialist Solution Consultant is a technical and business consultant responsible for developing, positioning, and providing industry and product-specific solutions during sales cycles.
- The role involves supporting product sales as a technical, industry, and domain expert, leading discovery workshops, giving persona and value-based product demonstrations, developing client relationships, guiding strategic programs in top accounts, providing feedback to product management, sharing best practices, staying current on market differentiation, and supporting marketing events.
- The position emphasizes leveraging AI in work processes, with a requirement of 10+ years of pre-sales solution consulting or sales engineering experience in enterprise applications.
- Industry experience in manufacturing, technology, or telco is desirable, along with proficiency in the ServiceNow platform or similar enterprise cloud solutions.
- The role may require travel and is based in North America, with flexible or remote work options.
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Benefits
- Flexible or remote work options.
- Support for work personas including flexible, remote, or in-office arrangements.
- Inclusive and accessible application process.
- Legal compliance and accommodations for candidates requiring assistance.
- Potential benefits related to the company's overall offerings (implied but not explicitly listed in the text).