ServiceNow
10001+ employees
About ServiceNow
ServiceNow is a leading cloud computing company that specializes in digital workflows to help enterprises automate and manage their IT operations, employee workflows, and customer service processes. Founded in 2004, the company provides a comprehensive platform that enables organizations to improve operational efficiencies, reduce costs, and enhance user experiences through automation and AI-driven insights. ServiceNow's products span IT service management, IT operations management, HR service delivery, and customer service management, positioning it as a critical partner for digital transformation across industries. With a strong market presence and a commitment to innovation, ServiceNow serves thousands of customers worldwide, driving enterprise productivity and agility.
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Description
- As a member of the Solution Consulting team at ServiceNow, you will support solution sales for products like Employee Experience, Customer Workflow, and ITX.
- You will develop and position product-specific solutions during sales cycles, lead discovery workshops, demonstrate solutions to clients, and provide feedback for product enhancements.
- The role requires a technical consultant with extensive experience in solution consulting or sales engineering, proficiency with the ServiceNow platform or cloud software, and the ability to work collaboratively across teams.
- The position involves travel as needed and supports marketing events such as conferences and trade shows.
- The company emphasizes flexibility in work personas, including remote and hybrid options, and is an equal opportunity employer.
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Requirements
- 10+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with sales teams
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Willingness to travel as necessary
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Benefits
- Flexible work arrangements including remote and hybrid work
- Support for work personas based on work location and nature
- Equal opportunity employment with consideration regardless of race, gender, age, disability, or background
- Accommodations for candidates requiring assistance during the application process
- Compliance with export control regulations and related approvals