Serasa Experian
1001-5000 employees
information-services
data-infrastructure-and-analytics
credit-intermediation
fraud-prevention
market-research
financial-services
data-security-software-products
it-services-and-it-consulting
decision-making-platforms
business-services
enterprise-software
information-technology
information-technology-and-services
marketing
nec
security
services
About Serasa Experian
Somos 17 mil pessoas ao redor do mundo que, por meio de dados, análises e tecnologia, ajudam seus clientes e consumidores a alcançar seus objetivos e navegar em seu mundo com confiança. Acreditamos que dados e pessoas ampliam oportunidades e são essenciais para criar um amanhã melhor. Aqui vamos compartilhar com você o nosso dia a dia, novidades e oportunidades de se juntar à equipe. Se você quer fazer parte disso, você está no lugar certo!
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Description
- Experian Consumer Services is looking for an Expert Content Strategist & UX Writer to shape clear, accessible, and impactful content for digital experiences.
- You'll work at the intersection of product vision and UX, driving strategy that enhances usability and aligns with our goals.
- This is a fully remote role.
- You will report to the Manager Content Strategy UX Writing.
- You'll have opportunity to: Craft concise, compliant content for flows, microcopy, and scalable systems.
- Apply UX heuristics and WCAG standards to ensure clarity and accessibility.
- Define content frameworks that translate research and data into relevant messaging.
- Collaborate with design, product, and marketing teams to agree on terminology and narrative.
- Improve workflows, tools, and documentation for efficient delivery.
- Mentor junior team members and guide content presentations.
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Requirements
- Bachelor's degree or equivalent experience in UX, communications, or related field.
- At least 4–8 years of experience in content strategy or UX writing for digital product design.
- 6+ years in UX writing/content strategy for digital products.
- Portfolio showcasing strategic and craft excellence.
- Proficiency with Figma and experience with design systems.
- Familiarity with generative AI and prompt optimization.
- Experience with collaboration and Agile environments.
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Benefits
- Flexible Time Off: 20 Days
- Remote work opportunity
- Inclusive company culture emphasizing DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering
- Recognition as a World's Best Workplace™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024